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Cityrock By Vostone
- Countertop Installation
- Raleigh, NC
About this business
CityRock by Vostone Inc. specializes in Interior and Exterior Home Improvements. We provide Countertops, Cabinets, Tiles, Sink, Faucets.
Location details
10310 Moncreiffe Rd Ste 107, Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
CityRock Rocks – I was nervous about our first granite installation. But James Vose and his team did such a great job from start to finish that I actually felt like writing a review. My way of thanking them. At the same time as we were getting granite, we also got hardwoods installed and boy, did that company's attitude help me appreciate James and CityRock/VoStone. First of all, James sat with us on multiple occasions to help us plan our kitchen. He even offered us advice on the flooring, paint and other things we were work... read more
Business response:
From all of us at CityRock by Vostone, we take this opportunity to thank you very much for your business and for your kind words. We are glad you were happy with your project.
I Love My New Granite =) – I saw their showroom about two weeks ago so I decided to drop in. Their designer Merrit was so nice to me that I decided to have her out to my home to measure. She was on time and very proffessional (she even had a great idea for an accent wall color that I have been struggling with). Her price was VERY good. I picked Tropic Brown and it was installed yesterday. I was very apprehensive about having a seam (my kitchen is too big to do it in just one piece) but I have to say that now that they are do... read more
Business response:
Thank you very much for taking the time to write a review. Thank you for your kind words and we are glad you are enjoying your countertop.
very friendly but must watch closely – Vostone installed granite in my kitchen. The price was good in comparison to other companies. They were also very friendly. But, it took over a week longer than it should have. There were a couple problems that probably could have been avoided had they been more attentive. First, there were some snafus with the initial measures that caused delays and could have been avoided had they been more careful. Second, during the demo, they took the plumbing materials required to hook the faucet ... read more
Business response:
Thank you very much for taking the time to write a review. Unfortunately sometime things do not go as smoothly as we would like to. We take this opportunity to apologize if we caused any unnecessary inconvenience during the process. We could give you some excuses for what went wrong in the communication but at the end of the day we could have done a better job at it. Your feedback is highly appreciated. At the same time, we did not walk away until the job was completed to your satisfaction and that is important. Still, we st... read more
My Kitchen and My Parents – Vostone granite and marble installed countertops in my parents house last hear. My mother has had nothing but good words for the owner sense that time. About three weeks ago they installed our kitchen. We thoroughly enjoyed working with James and the company. His insights were very helpful and he helped us not only stay on budget but actually save money. A great experience.
VoStone A++++ – I saw this company on Google and was impressed with their web site. I sent them my info and received a call within two hours. The next afternoon the owner was at my home measureing. The following day he sent me a price, which I accepted. We then met a second time at a stone yard and made selections (amazing selection on hand there). The installers did a great job and I was extremely happy with the service, the value and the end product.
GREAT Experience – I called their office and was put in touch with James Vose. He called me and arrived promptly at the time we set. He was by far more educated on granite and the process than any other company (and I met with six others) I met with. His price was the best, and he did what he said he would. I was able to select my slab and was EXTREMELY happy with the installation as well as the process. Two Thumbs Up.
best price..get what you pay for. – We recently upgraded our kitchen counters with Vostone. It was not a smooth process at all. The granite itself was beautiful. The installation was a nightmare. First we were told that we could keep our sink, then got a different story two days before the install. We had to purchase a new sink for 250 bucks. They do not touch any kind of plumbing. You need to hire a separate handyman to disconnect the plumbing and then reconnect the next day. My advice....Be at home during the install!!!! M... read more
VoStone warning – VoStone was the lowest bidder so I thought that I would use them. All of the staff was polite during the layout of the template. I wanted a chiseled edge put on the stone and from what I was told; this edge was new for them. The problem started on the day of delivery. They were supposed to be here to install at 9am. At 9:30 I got a call from Zac telling me that they were running about 1 hour behind “We got behind last night and didn’t finish the fabrication”. Around noon, I got another call from him telling... read more
Customer Service and Quality is still very alive with VoStone... – I received a last-minute referral to VoStone from our accountant, during casual conversation about our desire to remodel our kitchen. I had been out for quotes on having our kitchen counters replaced with granite for some time. When I contacted VoStone, I was fortunate enough to correspond directly with the owner during the question and quote process. His commication was thorough, honest and timely. He gave me the most competitive bid (up front, no haggling) ... read more
Frequently asked questions about Cityrock By Vostone
How is Cityrock By Vostone rated?
Cityrock By Vostone has a 4.7 star rating with 136 reviews.
When is Cityrock By Vostone open?
Cityrock By Vostone is open now. It will close at 6:00 p.m.
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