City West Motel

NeverTrustAFart 

on Google

2 months ago

前台服务很热情，帮忙搬运行李。很棒的小旅馆。 

shannen king 

on Google

3 months ago

Not from Adelaide.. drove almost 5 hours - ordered dinner... discovered we had no utensils in room. Rang number that was told to call if any issues - person on other end said they couldnt get to us for 30mins. 30mins had passed i messaged and asked how they went... they said "sorry I got caught up at the chemist" so left it a while longer. An hour and a half had passed since 1st phone call.. tried calling again - no answer. Left me dry and hanging. Had to eat our dinner like animals. Disgusting Customer service!! Will NOT re... read more

Naomi Cameron 

on Google

3 months ago

Absolutely poor service. Can't even return phone calls or msgs, or even arrive when ment too. 

Rosie Marriott 

on Google

3 months ago

I made my booking for 30 Nov 25 through booking.com and nowhere in the blurb about this motel did it state that it was a 2 storey place and that there are no lifts. So therefore it didn't occur to me to request a ground floor room. When I arrived I discovered this was the case. I am unable to use stairs. The receptionist was friendly but was unable to help me. So I had to sit in reception and arrange accommodation elsewhere and order a taxi to get there. Because I had made the last minute cancellation there was no refund. Pl... read more

Ajeng Megaputri 

on Google

3 months ago

So many reasons to love this motel: - lovely & friendly service, very communicative owner/receptionist - value for money and affordable price - family and kid-friendly (good beds) - the room is very clean, well maintained, tidy, spacious and comfortable - plenty of parking - fully equip mini pantry as well with microwave, plates, bowls, utensils etc. - self check in/out if the room is ready - quiet area as well so you can rest properly Many many many thanks City West Motel 🫶 Definitely will return to this motel again in the... read more