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City Water, Light & Power

2.0

About this business

City Water, Light & Power is the municipal electric and water utility for Springfield, Ill. It specializes in providing drinking water and essential resources to the residents of Springfield. The utility provides services through its Electric, Water, Lake Springfield and Energy Services divisions, such as electric generation, fiber optics, tree trimming, security lighting and water purification, among others. It manages numerous residential sites, parks, boat docks and launches in Lake Springfield. Additionally, the organiza... read more

Location details

401 N 11th St, Springfield, IL, 62702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.010 reviews
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Sydney Kahl's profile image
Sydney Kahl 
on Google
a year ago

I wish I could give 0 stars. I moved to Springfield 5 years ago and every year I have to call them multiple times because they messed up my water meter read...to the extent of 20,000 gallons or more! Each time I have had to call their customer support it has been an absolutely agonizing experience. They are extremely rude and argue to all extents. It's almost like they know they can treat us poorly because there's no competition...wait, that's exactly what they do and nobody stands behind the citizens that have to use their ... read more

Sarah Dagg's profile image
Sarah Dagg 
on Google
2 years ago

Good rates. Terrible customer service. Very rude, lie about your account, just not a great experience all around. 

Virginia Holcomb's profile image
Virginia Holcomb 
on Google
2 years ago

MANY thanks to the employees who worked in the freezing cold and wind on Friday to repair a utility pole hit by a car on Bruns lane and restore power to our neighborhood . 

Barb Cawley's profile image
Barb Cawley 
on Google
2 years ago
Dylan Kopff's profile image
Dylan Kopff 
on Google
3 years ago
View all google reviews

Frequently asked questions about City Water, Light & Power

How is City Water, Light & Power rated?

City Water, Light & Power has a 2 star rating with 10 reviews. 

When is City Water, Light & Power open?

City Water, Light & Power is closed now. It will open on Monday at 9:00 a.m. 

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