City of Firsts Federal CU.com's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

City of Firsts Federal CU.com

3.3

About this business

Location details

1120 S Main St, Kokomo, IN, 46902, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.331 reviews
Select a rating
Austin Hord's profile image
Austin Hord 
4 years ago

actual customer support...I travel for a living and quite frankly. i'm tired of being locked out of my bank account when i'm 2,000 miles away from home and have to wait till the next day to be able to access my money. I have stated MULTIPLE TIMES to City of Firsts that i travel A LOT. And if they see multiple charges in different states within a day or two. TO NOT LOCK ME OUT OF MY ACCOUNT! As of right now this makes #9 of being locked out of my account in 2 years. I think it's time to switch to a new bank. 

Jeremiah Thompson's profile image
Jeremiah Thompson 
4 years ago

Lack of compassion and courtesy in the wake of a devastating death in my family. I'd move your financial security to anywhere else. 

Jessica Anne Eades's profile image
Jessica Anne Eades 
recommend  Recommended
5 years ago

They are super friendly and if your car dies in the atm drive thru you might get a ride home lol!! Thank you for being so kind and generous on one of my most embarrassing days!! 

Nick Cooper's profile image
Nick Cooper 
5 years ago

if your card becomes compromised due to fraud, they (coffcu) will charge you $15 for a new card. Given the circumstances, a new replacement card should be issued for free. Other credit unions in town offer free replacements due to fraud and I'll be taking my business to them. -rude staff that doesn't even try to help you. they just want your money. 

Danyell Jackson's profile image
Danyell Jackson 
6 years ago

worst bank in kokomo!!! 

Mary Brock Witt's profile image
Mary Brock Witt 
6 years ago

Best bank in Howard County! Customer service is Top Notch! 

Debbie Devine Mullen's profile image
Debbie Devine Mullen 
recommend  Recommended
7 years ago

Great services & friendly efficient staff! Great loan rates, will match your current rate if financed elsewhere! Conveniently located. Lots of FREE services (Bill Pay On-line, Mobile Banking, On-line Banking, Checking, etc.) 

Amanda Renee Miller-Maupin's profile image
Amanda Renee Miller-Maupin 
7 years ago

Worst Bank in Howard County, customer service is horrible! 

Frequently asked questions about City of Firsts Federal CU.com

How is City of Firsts Federal CU.com rated?

City of Firsts Federal CU.com has a 3.3 star rating with 31 reviews. 

When is City of Firsts Federal CU.com open?

City of Firsts Federal CU.com is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com