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Orlando, FL, 32811, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I never thought I would have to write this type of review because I understand what it takes to run a successful business. Unfortunately, after spending over a year searching for the perfect sectional sofa and investing $6,000 in merchandise for our home, we are very disappointed with the customer service and lack of knowledge we received from City Furniture. Our sectional sofa was delivered with damage, which we reported to customer service the same day. We were told that someone from their care services and warranty depart... read more
The sales lady was very nice and professional. She was patient and understanding.
We had an excellent experience with Luan at City Furniture Millenia! He was very professional, kind, and helpful throughout the entire process. He took the time to answer all our questions and made sure everything went smoothly. Excellent customer service — highly recommend asking for Luan! Thank you!!!!
Worst ever when they wanna sell, they will tell you anything you wanna hear and they will sell you a $360 warranty that if you don’t use, you should get credit to the store and then when you have a problem with the sofa four years later, a manager name Alice Alen in the store of Orlando said no they sent Credit to your house. You never used it. If you wanna buy it on the one section that broken you either pay the whole price I can do you anything if you buy a whole sectional then I’ll do so if I could, I would leave a zero s... read more
The gentleman were very Professional. However I was disappointed with the delivery time schedule. I received notifications 24hrs prior on the 13th that delivery will be made on the 14th between 10-1pm whiched I confirmed yes it's ok. This morning recieved a text to confirm appointment time and replies yes, which the person who texted responded with a like to my text stating the times between 10-1pm. This morning at 8:18 I received a call from the delivery guy stating that be will be at my house in 20 minutes. I am glad that ... read more
CITY Furniture Millenia & Outlet has a 4.4 star rating with 7,242 reviews.
CITY Furniture Millenia & Outlet is open now. It will close at 6:00 p.m.
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