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Citizens First Bank

3.6

About this business

Location details

8590 SE 165th Mulberry Ln, The Villages, FL, 32162, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.616 reviews
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tonyi kamp's profile image
tonyi kamp 
on Google
a month ago

I have been banking with this bank for a few months and at first it was ok then I believe like the 3rd mth I overdrafted my account and again the 4th month I did same thing in which I was charged fees both times in which I paid no hesitation I also have direct deposit but after the 4th month I was asked to come into the Branch where I say down with the bank manager and she proceeded to tell me they were closing my account because I overdrafted too much too often and she was getting heat from the office above her so I said ba... read more

laura lopez's profile image
laura lopez 
on Google
2 months ago

I have banked with citizens for 10 years now. I have always trusted them and used them for all of my purchases. Today I was attempting to purchase tickets for a very very popular artist against about 250,000 people trying to do the same. I was somehow 1,000th in the queue. I made it in to purchase tickets with plenty of money, I had added some of the best ticket seats that was extremely rare. As I went to check out, my card declined, I received a text asking if this was a fraudulent purchase, I immediately texted back with n... read more

John eFF's profile image
John eFF 
on Google
7 months ago

Their ATM is in dire need of upgrade. Never takes more than 2 bills when doing a cash deposit. Have to put in one bill at a time. Very irritating. Also they are denying overseas transactions as "fraud" when the business is definitely not fraud! I'm told I'd have to use another card to book. Wow! 

Josephine Lanasa's profile image
Josephine Lanasa 
on Google
8 months ago

Friendly,knowledgeable 

eilidh sullivan's profile image
eilidh sullivan 
on Google
10 months ago

beware of manager “Linda” I’ve been with this bank for a couple of years now and it’s not been an issue until lately where they charge me fees that are not my fault, In fact it’s in error to their system and a secondary banks system. I’ve reached out and had nothing but help from Melissa the branch manager. I reached out today with assistance for a fee. Linda was not of help and was also extremely rude and irritated with me for no reason. I’m trying to handle business matters. You should be met with upstanding service and ou... read more

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Frequently asked questions about Citizens First Bank

How is Citizens First Bank rated?

Citizens First Bank has a 3.6 star rating with 16 reviews. 

When is Citizens First Bank open?

Citizens First Bank is closed now. It will open tomorrow at 9:00 a.m. 

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