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Citizens Community Credit Union

3.8

About this business

Based in Fort Dodge, Iowa, Citizens Community Credit Unit is a provider of community reinvestment and involvement service. The company offers products, such as debit cards, online banking, direct deposit/automatic payments and e-statements, to name a few. It also provides loans for bill consolidation, vacation, motorcycle and home purchase, among others. Citizens Community Credit Unit offers services, such as money orders, American express traveler's checks, direct deposit and payroll deduction. The company has affiliation w... read more

Location details

2012 1st Ave S, Fort Dodge, IA, 50501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.8169 reviews
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Conner C's profile image
Conner C 
on Google
2 weeks ago

Count your days you incompetent fools. Be lucky you don’t have a social media team let alone anyone who picks up the phone to run a professional business. After all these years I’ve had a car loan thru you guys, my name is spelled WRONG EVERY PIECE OF MAIL I RECEIVE. Can you guys not read a 6 letter name and type it correctly? I’ve moved and if I can’t get a new license cuz my the name is spelt wrong on my mail for verification.. I swear to GOD regardless.. learn how to spell. It’s not OR.. it’s ER. Edit: when are you gonna... read more

frankie myrow's profile image
frankie myrow 
on Google
2 months ago

Paid off my loan 6 /2 /25 for a 2010 Corvette waiting on car title to be released for 16 days, called iowa dot title was not released. Called Jo Myers several times with no call back. Poor and excusable service. Your loan specialist released the title on 6/ 18/25 indicating title would be ready to be picked up 6/22 or 6/ 23 I sure hope this happens because it jeperdises a trade in agreement with a classic car dealership. 

Enano P's profile image
Enano P 
on Google
3 months ago

Got a car loan from them through a used car dealership. I wanted to make additional payments toward the principal through the phone but they do not allow that, it has to be in person. It’s such an inconvenience because I live 2 hours away. So I decided to pay off the loan. Couldn’t pay it off online either, has to be in person. Up to 2 weeks to process with a cashiers check. I’ve never had this kind of experience with other loans from other banks in the past. 

Cheryl Bush's profile image
Cheryl Bush 
on Google
3 months ago
Jackie Anderson's profile image
Jackie Anderson 
on Google
6 months ago

HOW SAD I SEE IN OTHER REVIEWS THAT "THE OWNER" RESPONDS TO ONLY 2!!🤬HOW SAD!!! Moved here year ago looking for local bank to use! Sadly disappointed! Either this branch has hostel work environment or they are just plain annal! When you sit down and must request a smile from an employee (two separate occasions) should have been my first clue! No access to control my debt card, it was hacked branch canceled and wanted me to pay for a new card that someone else hacked, NO! Closed account looking for better place! 

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Frequently asked questions about Citizens Community Credit Union

How is Citizens Community Credit Union rated?

Citizens Community Credit Union has a 3.8 star rating with 169 reviews. 

When is Citizens Community Credit Union open?

Citizens Community Credit Union is open now. It will close at 5:00 p.m.  

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