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Citizens Community Credit Union

3.8

About this business

Location details

2012 1st Ave S, Fort Dodge, IA, 50501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.8172 reviews
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Sara Sebastian's profile image
Sara Sebastian 
6 days ago
John Rowen's profile image
John Rowen 
a week ago

This isn't just for one branch it's for both . I have been with Citizens community credit union. For 3 years now and I feel that the staff . Are rude and disrespectful to me. And it's to the point I don't even want to go into. Citizens community credit union now . I will be switching banks the first chance I get. 

Amber Schwanz's profile image
Amber Schwanz 
a month ago

I bought a car and had everything in place they accepted my loan offer signed papers drove off the lot. To be called by ford to tell me they went back on there word an that I was over what they claimed they accepted! Which i wasn't! Hands down the worst expirence!!! Thanks to fort dodge ford for working with me to get a different loan with a reliable bank. I would not recommend them to any of my friends or family. 

Conner C's profile image
Conner C 
a month ago

Count your days you incompetent fools. Be lucky you don’t have a social media team let alone anyone who picks up the phone to run a professional business. After all these years I’ve had a car loan thru you guys, my name is spelled WRONG EVERY PIECE OF MAIL I RECEIVE. Can you guys not read a 6 letter name and type it correctly? I’ve moved and if I can’t get a new license cuz my the name is spelt wrong on my mail for verification.. I swear to GOD regardless.. learn how to spell. It’s not OR.. it’s ER. Edit: when are you gonna... read more

frankie myrow's profile image
frankie myrow 
4 months ago

Paid off my loan 6 /2 /25 for a 2010 Corvette waiting on car title to be released for 16 days, called iowa dot title was not released. Called Jo Myers several times with no call back. Poor and excusable service. Your loan specialist released the title on 6/ 18/25 indicating title would be ready to be picked up 6/22 or 6/ 23 I sure hope this happens because it jeperdises a trade in agreement with a classic car dealership. 

Frequently asked questions about Citizens Community Credit Union

How is Citizens Community Credit Union rated?

Citizens Community Credit Union has a 3.8 star rating with 172 reviews. 

When is Citizens Community Credit Union open?

Citizens Community Credit Union is open now. It will close at 5:00 p.m.  

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