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Citizens Community Credit Union

3.7

About this business

Location details

2012 1st Ave S, Fort Dodge, IA, 50501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.7173 reviews
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Adam Smith's profile image
Adam Smith 
a month ago

Horrible customer service you’re on the phone on hold all day long 

Sara Sebastian's profile image
Sara Sebastian 
2 months ago
John Rowen's profile image
John Rowen 
2 months ago

This isn't just for one branch it's for both . I have been with Citizens community credit union. For 3 years now and I feel that the staff . Are rude and disrespectful to me. And it's to the point I don't even want to go into. Citizens community credit union now . I will be switching banks the first chance I get. 

Amber Schwanz's profile image
Amber Schwanz 
2 months ago

I bought a car and had everything in place they accepted my loan offer signed papers drove off the lot. To be called by ford to tell me they went back on there word an that I was over what they claimed they accepted! Which i wasn't! Hands down the worst expirence!!! Thanks to fort dodge ford for working with me to get a different loan with a reliable bank. I would not recommend them to any of my friends or family. 

Conner C's profile image
Conner C 
3 months ago

Count your days you incompetent fools. Be lucky you don’t have a social media team let alone anyone who picks up the phone to run a professional business. After all these years I’ve had a car loan thru you guys, my name is spelled WRONG EVERY PIECE OF MAIL I RECEIVE. Can you guys not read a 6 letter name and type it correctly? I’ve moved and if I can’t get a new license cuz my the name is spelt wrong on my mail for verification.. I swear to GOD regardless.. learn how to spell. It’s not OR.. it’s ER. Edit: when are you gonna... read more

Frequently asked questions about Citizens Community Credit Union

How is Citizens Community Credit Union rated?

Citizens Community Credit Union has a 3.7 star rating with 173 reviews. 

When is Citizens Community Credit Union open?

Citizens Community Credit Union is open now. It will close at 5:00 p.m.  

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