Citizens Care and Rehabilitation Center

James Ott 

on Google

a year ago

After both of my grandmother were there...one passed there and the other is in Frederick memorial as I write this review...both of them complained about the night staff how mean they were..this kills me inside . I hope and pray for my loved ones ...and to the night personal taking care of the elderly....take you job seriously or step the heck away from a job that requires you care for someone else's loved one 

Erica Hoff 

on Google

a year ago

If you're looking to have your loved one cared for, or pass with any kind of dignity, this is NOT the place. The less than minimal care that was given to my mother was communicated to staff and supervisors. After having a less than professional conversation with the night supv Ez, he not only yelled at me but proceeded to hang up on me. I left messages for both directors and other management and NOT ONE of them returned my call or followed up with us after they had wrongly identified my mother twice just in my presence alone... read more

Joan Frank 

on Google

a year ago

When my father was at Citizens, in both the Rehab Unit and the Memory Unit, my family was amazed at the quality of the staff. There is a caring and loving vibe that permeates the atmosphere that comforted Dad and our family. Highly recommended, 

Lois Calzone 

on Google

a year ago

What care you get is sufficient. However waiting for someone to come into your room when you can’t use the gizmo to call a nurse can make the wait interminable!!!! I sit here 10 hrs a day with my husband and virtually no one comes in unless they are performing a service such as meals, wound change or meds.