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Citizens Bank & Trust
- Finance
- Lakeland, FL
About this business
Location details
5850 Florida Ave S, Lakeland, FL, 33813, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:30 a.m. to 4:00 p.m. | |
| Wed | 8:30 a.m. to 4:00 p.m. | |
| Thu | 8:30 a.m. to 4:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor customer service/training led to a huge banking error. Citizens took no responsibility nor did they apologize. They did not respond to an email requesting clarification and said apology. I'd advise using a different bank, if possible. They are terrible.
If you feel banking peaked in 1978 and want similar systems and technology, this bank is for you. People are great and personal service is excellent. Automated systems are lacking and it's a bit of a chore to do business with them online compared to larger national banks.
I asked the bank teller to do a simple task she did it wrong. Then I complained that I was going to be late somewhere mind you I had already been waiting for 10 minutes and then she tried to decline me service she also then tried to say that I Had said something completely different than what I had said whenever anytime I go to the bank I write down what I need to get done so that way I don’t have to make a second trip and I reread her my note which was not wrong. It was the lady with the blonde hair. The branch over lime St... read more
I want to Thank Citizens Bank for voting Michaels Pool Service inc. company of the month for July 2025. I've been banking with Citizens for several yrs. Great people, especially all the girls in the lobby
Best Bank I've ever banked with!! I love the South Florida location great people great service!!
Frequently asked questions about Citizens Bank & Trust
How is Citizens Bank & Trust rated?
Citizens Bank & Trust has a 4.2 star rating with 17 reviews.
When is Citizens Bank & Trust open?
Citizens Bank & Trust is closed now. It will open tomorrow at 8:30 a.m.
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