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Citizens Bank & Trust

3.8

About this business

Location details

402 S Kentucky Ave # 100, Ste 100, Lakeland, FL, 33801, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.810 reviews
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Robin Bence's profile image
Robin Bence 
on Google
a year ago
Anonymous's profile image
Anonymous 
on Google
a year ago
Kathryn Williams's profile image
Kathryn Williams 
on Google
3 years ago

Extremely helpful!!! Side note: I closed my account at my usual branch on Edgewood. Had an absolutely awful experience. Before I could request my statements they had already closed the accounts (they were too busy having attitudes to pay attention to my request). When I finally was able to request my last 3 month’s statements, they grumbled and explained that they “cannot do that once the account is closed.” Eventually she printed my statements for me. So… she could… she just wouldn’t before? I have no clue what their issues... read more

Kathryn Williams's profile image
Kathryn Williams 
on Google
3 years ago

Can’t find the Edgewood branch on Google: Super friendly when I opened my accounts. When I closed... it was a different story. Rude. I was being charged a $5 fee to transfer money INTO my account. I can understand a fee for money leaving their bank, but in? I was also being charged $5.95 a month to keep my checking open if I had less than a certain amount in it. It was a small business account used for business purchases. I wasn’t keeping enough in there for that. Additionally, I know I wasn’t told about that fee, because I ... read more

Greg Wilson's profile image
Greg Wilson 
on Google
5 years ago

It'd be peachy if they gave you the required information needed to activate your new debit card instead of holding your money hostage. 

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Frequently asked questions about Citizens Bank & Trust

How is Citizens Bank & Trust rated?

Citizens Bank & Trust has a 3.8 star rating with 10 reviews. 

When is Citizens Bank & Trust open?

Citizens Bank & Trust is closed now. It will open at 8:30 a.m. 

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