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Citizens Bank

3.0

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more

Location details

345 Scarlet Rd, Kennett Square, PA, 19348, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
ThuClosed
FriClosed
SatClosed
SunClosed
3.012 reviews
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Rosa Vazquez's profile image
Rosa Vazquez 
on Google
a year ago
Jose G Zavala Zavala's profile image
Jose G Zavala Zavala 
on Google
a year ago

Worst customer service!! 

Ryan Sharpe's profile image
Ryan Sharpe 
on Google
3 years ago

I’ve been recovering from some cell phone hacking and identity theft. The Kennett Square and Marlton NJ branches have been infinitely patient and ridiculously helpful. Xfinity Mobile could learn a thing or two about customer service. Additionally Tetiana was so sweet and kind throughout my ordeal and she was proactively assertive when a hiccup occurred in an account I was trying to close. 

Brian's profile image
Brian 
on Google
4 years ago

Something came out of my account unexpectedly a little while back, I am out of work. It put me in the negative and I clearly don’t have the money to fix it. And in a world like today’s they continue to give me fees. I was -$18 and now I am over -$100 because this greedy corporation is feasting on people that need help. The last thing I need is to have more of my money taken just to get my account to $0. I have been doing odd jobs and I have the 18 to bring it back but I have bills. I can’t throw away $100+ dollars 

Glenda Rodriguez's profile image
Glenda Rodriguez 
on Google
4 years ago

Hours are different from what google mentions. You have to go to the actual website to see the hours. 

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Frequently asked questions about Citizens Bank

How is Citizens Bank rated?

Citizens Bank has a 3 star rating with 12 reviews. 

When is Citizens Bank open?

Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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