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Citizens Bank
- Banks
- Kennett Square, PA
About this business
Location details
345 Scarlet Rd, Kennett Square, PA, 19348, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
My experience here was okay, staff is just okay but it’s clear they only value rich customers. I got an account with them and they told me i would charged for simply banking with them! LOL I told them im going on a trip to Brazil and they said well you can’t closed open up a savings but you’ll have keep depositing money or we will charge you for that too! Withdraw all my money and switched to wellsfargo! They’re literally plan on charging me for taking a vacation! Terrible customer service i understand I’m not rich but wow!
Worst customer service!!
I’ve been recovering from some cell phone hacking and identity theft. The Kennett Square and Marlton NJ branches have been infinitely patient and ridiculously helpful. Xfinity Mobile could learn a thing or two about customer service. Additionally Tetiana was so sweet and kind throughout my ordeal and she was proactively assertive when a hiccup occurred in an account I was trying to close.
Something came out of my account unexpectedly a little while back, I am out of work. It put me in the negative and I clearly don’t have the money to fix it. And in a world like today’s they continue to give me fees. I was -$18 and now I am over -$100 because this greedy corporation is feasting on people that need help. The last thing I need is to have more of my money taken just to get my account to $0. I have been doing odd jobs and I have the 18 to bring it back but I have bills. I can’t throw away $100+ dollars
Frequently asked questions about Citizens Bank
How is Citizens Bank rated?
Citizens Bank has a 2.8 star rating with 13 reviews.
When is Citizens Bank open?
Citizens Bank is closed now. It will open at 9:00 a.m.
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