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Citizens Bank

2.0

About this business

Location details

40 Chestnut Hill Plaza, Newark, DE, 19713, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.04 reviews
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JEROME SHOCKLEY's profile image
JEROME SHOCKLEY 
2 months ago

Friendly customer service. 

Daniel Cho's profile image
Daniel Cho 
2 months ago

I’ve banked with citizens bank for over 30 years and this branch is the worst. One particular teller was rude and didn’t want to help me. I am strongly considering switching banks. 

anthony taylor's profile image
anthony taylor 
2 months ago

WISH I COULD GIVE A 0 STAR REVIEW THEY ARE VERY IGNORANT IN THIS BRANCH, AND THEY DISLIKE COIN ROLL HUNTERS, TRIED TO ORDER COINS FOR PAST 7 WEEKS AND THEY GIVE NEW EXCUSES EVERY WEEK, AND RANDOMLY CLOSING MY ACCOUNT DOWN WITHOUT NOTICE IS VERY BAD BUSINESS, AND CHARGING FEES THAT CANNOT BE REVIEWED AFTER CLOSING, VERY SHADY BUSINESS, HOPE SOMEONE READS THIS THATS IMPORTANT. WILL MAKE SURE THIS GETS OUT THERE !!!!!!!!! 

Tabatha Ambrose's profile image
Tabatha Ambrose 
3 months ago

Citizens that have a job cannot utilize this Bank. They have the shortest hours of any Bank in the area. I thought I wanted to open an account here but they're never open when I come by. I get off work early too, 3:30, but the bank closes at 4:00. I don't know how any Citizens are getting any use out of this Bank. 

Fred Thomas's profile image
Fred Thomas 
6 months ago

I frequently use that branch. I've found all the employees kind and efficient. ESPECIALLY SABRINA!! SHE IS SO PLEASANT, PROFESSIONAL,HELPFUL, AND KNOWLEDGEABLE. SHE HAS AWESOME PATIENCE AND MAKES ME FEELLIKE SHE APPRECIATES HER CUSTOMERS CHOUCE TO BANK THERE. 

Frequently asked questions about Citizens Bank

How is Citizens Bank rated?

Citizens Bank has a 2 star rating with 4 reviews. 

When is Citizens Bank open?

Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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