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Citizens

4.1

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

1501 Michigan Ave, Detroit, MI, 48216, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.19 reviews
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Elizabeth L Lewis's profile image
Elizabeth L Lewis 
on Google
2 months ago

Everytime we use this branch they have some of the best customer service. 

Tracey Crawley's profile image
Tracey Crawley 
on Google
4 months ago

I love this location they are very helpful and pleasant and make sure that you have everything you need before you leave out and will 

Nicole Mardeusz's profile image
Nicole Mardeusz 
on Google
5 months ago

I went here today to get my statements printed and I believe the supervisor she is told me I have the app I can get them from there ? Yes I know I can but I needed them printed for a reason and told me I was holding up the line with just 1 person behind me smh very unprofessional if you ask me very rude !!! 

Corktown Collision's profile image
Corktown Collision 
on Google
6 months ago

Worst banking Institute I have multiple accounts with them abruptly they sent me a letter stating that they are ending our banking relationship for no apparent reason would not give a reason. I have thousands and thousands of dollars sitting in their account and they will not release it to me they keep on stating A closing date will be notified at first it was December 13 then December 26 now January 10 this is been going on for over a month. This banking Institute is a scam and they need to be shut down permanently be aware... read more

Rachel Kauffman's profile image
Rachel Kauffman 
on Google
8 months ago

The staff at this branch is so pleasant! Special shoutout to Arielle for her patience and help sorting out a complicated request. 

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 4.1 star rating with 9 reviews. 

When is Citizens open?

Citizens is closed now. It will open on Tuesday at 9:00 a.m. 

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