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Citizens

2.8

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

3132 Woodward Ave, Detroit, MI, 48201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.810 reviews
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Jeffrey McCarver's profile image
Jeffrey McCarver 
on Google
a month ago

I have an account here I opened my accounts there in May/June 2024. It started out great, but since the new manager has taken over, access to the ATM is limited to daytime hours only and this has put a major dent in my lifestyle, I have no access to the ATM after the branch closes. I and the public use to have access, but not anymore since the new manager has been operating the branch. I talked with the new manager about this and she says that there is a problem with people hanging out at the ATM at night. Well I work during... read more

Nailah Dye's profile image
Nailah Dye 
on Google
4 months ago

Just leaving there to get help from manager today said make an appointment. Not helpful at all. I.felt dismissed. 

Shayne Littleton's profile image
Shayne Littleton 
on Google
5 months ago

The system is always down, the atm is janky and no lie I seen a dude pleasing himself ine the atm lobby before. I told the worker she apologized and said “that should be happening less” t? u talm bout “less”. 

George Corrigan's profile image
George Corrigan 
on Google
11 months ago
tony stewart's profile image
tony stewart 
on Google
a year ago

I had one of the most horrible banking experiences when I went to this branch location. 

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.8 star rating with 10 reviews. 

When is Citizens open?

Citizens is closed now. It will open at 9:00 a.m. 

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