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Citizens

3.6

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, dont keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

2145 Ralph Ave, Brooklyn, NY, 11234, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.625 reviews
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JT W's profile image
JT W 
on Google
4 months ago

Five stars For the 2 super baddies that works there 

Yoni Machlis's profile image
Yoni Machlis 
on Google
4 months ago
Edward FitzGerald's profile image
Edward FitzGerald 
on Google
4 months ago

I deposited $400.00 into the ATM. The ATM took the money than shut down. I was told 6 weeks later that “ records indicate there was no error.” I can not trust this bank and will file a complaint with the proper authority. March 5 2025 Still no response to my claim. I have no other recourse other than going to court. I would not trust this bank with your money. March 21, 2025 Still no response, even after being assured by problem will be resolved. Verry unprofessional. Now their phones are shut off. Only voice mail 

Edward FitzGerald's profile image
Edward FitzGerald 
on Google
5 months ago

I deposited $400.00 into the ATM. The ATM took the money than shut down. I was told 6 weeks later that “ records indicate there was no error.” I can not trust this bank and will file a complaint with the proper authority. 

Anonymous's profile image
Anonymous 
on Google
a year ago

I have been going to this location for years! I want to say that Lucas is an amazing help! He is always professional, friendly and willing to help his customers with a smile! Thank you Lucas for your great customer service! I always have a pleasant experience at this location. I have received great customer service over the years from Lucas, Ralph, & Monica! They are always a great help!. Monica is wonderful, and helped myself and my family with notary. Ralph was a great help when I needed help with my personal bank account!... read more

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.6 star rating with 25 reviews. 

When is Citizens open?

Citizens is closed now. It will open on Tuesday at 9:00 a.m. 

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