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Citizens

3.2

About this business

Location details

1421 Avenue M, Brooklyn, NY, 11230, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
Sun9:00 a.m. to 1:00 p.m.
3.211 reviews
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Aleksand Mex's profile image
Aleksand Mex 
a month ago

I had a very disappointing experience at this branch. The staff are extremely slow and, unfortunately, not very knowledgeable. Most of the questions I asked could not be properly answered, and it felt like they didn’t know how to handle basic banking issues. In particular, the young male cashier with long hair seemed completely unfamiliar with even simple procedures, which made the situation even more frustrating. I would not recommend visiting this location, as it seems like you’ll waste a lot of time without getting real h... read more

Nick Dadu's profile image
Nick Dadu 
a month ago
Volodymyr Sapaiev's profile image
Volodymyr Sapaiev 
4 months ago

This location is getting worse with every time I’m visiting the branch, not enough staff, not enough money, not enough right bills. 

Khawa Amar's profile image
Khawa Amar 
8 months ago

Their ATM will short-change you, and you will not be helped nor believed by staff. Best go to another bank if you want to avoid a lengthy dispute for what's rightfully yours. 

Josef Edelstein's profile image
Josef Edelstein 
11 months ago

Hassan is great, personable and super helpful! 

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.2 star rating with 11 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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