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Citizens

2.3

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

315 Harvard St, Brookline, MA, 02446, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.320 reviews
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Eve Beos's profile image
Eve Beos 
on Google
5 months ago

The worst!!!!! 

josh bilchik's profile image
josh bilchik 
on Google
9 months ago

Absolutely do not bank here - incredibly shady business practices from their bankers. They sold me a CD during a promotion, gave me absolutely zero information or heads up that it automatically renews after the 10 months, and now my money is locked up with them for another 10 months except they slashed the interest rate to 0. Complete bait and switch, I repeat to not bank with this branch or with the bank in general 

Azar Astinfeshan's profile image
Azar Astinfeshan 
on Google
a year ago

They nwver respond phone calls. TERRIBLE BRANCH. I opened an account there and ordered a few checkbooks and never received them. Went there in person twice they said they are still on their way. Never received them after 2months. Their telephone is never picked up! TERRIBLE customer service 

Azar Astinfeshan's profile image
Azar Astinfeshan 
on Google
a year ago

I opened an account there and ordered a few checkbooks and never received them. Went there in person twice they said they are still on their way. Never received them after 2months. Their telephone is never picked up! TERRIBLE STAY AWAY 

Jacob's profile image
Jacob 
on Google
a year ago

Does not open at 9am. Workers inside saw me at door. Just continued with their conversations. 

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.3 star rating with 20 reviews. 

When is Citizens open?

Citizens is closed now. It will open at 9:00 a.m. 

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