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Citizens

2.2

About this business

Location details

315 Harvard St, Brookline, MA, 02446, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.222 reviews
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Elisabeth Pendery's profile image
Elisabeth Pendery 
3 months ago

Absolutely do not patronize At Citizen's Bank. It funds one of the largest private prison corporations in the country. CoreCivic runs at least 65 prisons and ICE detention centers and has a history of running these facilities with violence and neglect. Additionally, their payment system has serious issues with bill pay, transfers, and unexpected charges. Customers consistently report problems with customer service, describing it as unhelpful and difficult to reach. The overall service is unreliable and slow. It's difficult t... read more

Steve Quann's profile image
Steve Quann 
5 months ago

Citizens Bank has maintained financial relationships with the two largest private prison operators, CoreCivic and The GEO Group, both of which operate detention centers for ICE. 

Eve Beos's profile image
Eve Beos 
a year ago

The worst!!!!! 

josh bilchik's profile image
josh bilchik 
a year ago

Absolutely do not bank here - incredibly shady business practices from their bankers. They sold me a CD during a promotion, gave me absolutely zero information or heads up that it automatically renews after the 10 months, and now my money is locked up with them for another 10 months except they slashed the interest rate to 0. Complete bait and switch, I repeat to not bank with this branch or with the bank in general 

Azar Astinfeshan's profile image
Azar Astinfeshan 
2 years ago

They nwver respond phone calls. TERRIBLE BRANCH. I opened an account there and ordered a few checkbooks and never received them. Went there in person twice they said they are still on their way. Never received them after 2months. Their telephone is never picked up! TERRIBLE customer service 

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.2 star rating with 22 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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