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Citizens

1.7

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

40 S Main St, Washington, PA, 15301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
1.711 reviews
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Sara Blatnick (Sara B)'s profile image
Sara Blatnick (Sara B) 
on Google
6 months ago

The atm outside of giant eagle in Washington is not working at all most of the time. On the rare occasion that it is working, the options are limited, you usually can’t make a deposit. The atm on Main Street inside the branch is just as bad. I haven’t had much of an issue with the one behind the bank but I shouldn’t have to go to 3 atms before I find one that’s up and running. Also if you need to speak with someone in customer service they are very difficult to understand and are very rude. My overall experience with this ba... read more

Sara Blatnick (Sara B)'s profile image
Sara Blatnick (Sara B) 
on Google
8 months ago

The atm outside of giant eagle in Washington is not working at all most of the time. On the rare occasion that it is working, the options are limited, you usually can’t make a deposit. The atm on Main Street inside the branch is just as bad. I haven’t had much of an issue with the one behind the bank but I shouldn’t have to go to 3 atms before I find one that’s up and running. Also if you need to speak with someone in customer service they are very difficult to understand and are very rude. My overall experience with this br... read more

Aaron Steffick's profile image
Aaron Steffick 
on Google
a year ago

DO NOT USE ANY CITIZENS BANK! They admitted to pushing charges through when money is not available. This only benefits them as they will then charge you a large fee to get back in the positive. They are robbing customers so ply because they can and we have no recourse. D no use them unless you don't care about what happens with your money. I'd rate them lower but you can't. 

Richard Lazzini's profile image
Richard Lazzini 
on Google
a year ago

Very nice people work here and will answer your questions I would recommend citizens bank in Washington 

Ptrish's profile image
Ptrish 
on Google
2 years ago

No drive thru's to help the physically challenged people. 

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 1.7 star rating with 11 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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