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Citizens

3.5

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, dont keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

8252 Georgia Ave, Silver Spring, MD, 20910, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.520 reviews
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Elyse Maisonet's profile image
Elyse Maisonet 
on Google
3 weeks ago

This bank was such an amazing experience!! I went on the Friday that just passed. I lost my wallet AGAIN or else I had definitely asked for her business card. First I called to see if the bank was able to take a larger amount of money out and the man that answered was so nice and helpful. Then when I went in a woman with short dark hair and glasses that was there helped me. She was so so nice and went above and beyond!!! The parking was not the best due to construction, but I would still go and give more stars if I could. Sh... read more

Solomon HA's profile image
Solomon HA 
on Google
a month ago

I had very strange and worst experience I walked in to the branch to withdraw the money from my account, the branch manager asked me if I opened my account online I said yes, she doesn't seem happy and the next thing I know my account has been blocked.... 

Jack Zhang's profile image
Jack Zhang 
on Google
2 months ago
zena balcha's profile image
zena balcha 
on Google
2 months ago
Breanna Martin's profile image
Breanna Martin 
on Google
3 months ago

Branch Manager Barbara Gordon has poor customer service skills. I asked to speak with a bank representative in the office to close my mother’s bank account, whom recently passed, and Barbara asked personal questions about my mother's death, so other customers could hear. She then made a smart remarks while listening to me explain such a devastating personal story. THIS BRACH MANAGER IS HORRIBLE, Please don’t come here!! 

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.5 star rating with 20 reviews. 

When is Citizens open?

Citizens is closed now. It will open at 9:00 a.m. 

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