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Citizens

3.9

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, dont keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

8252 Georgia Ave, Silver Spring, MD, 20910, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.914 reviews
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T “Rayne” B's profile image
T “Rayne” B 
on Google
4 months ago

Horrible experience! They closed my account for no reason and the manager who I spoke with had a terrible attitude 

Terry Price's profile image
Terry Price 
on Google
10 months ago

Horrible experience dealing with this Bank I had the account for less than 2 weeks. Still have yet to receive my debit card after confirming my primary address is correct after 2 letters being mailed to me. I closed my account and opened one with another Bank. less confusion and headache. 

Sherrie Smith's profile image
Sherrie Smith 
on Google
a year ago

The service at the branch is excellent! The staff is very professional and courteous. Barbara Gordon, Asst Manager is always ready to assist. Negative is that this branch is not open on Saturdays and Citizens needs more location. 

abby zewdu's profile image
abby zewdu 
on Google
a year ago
rachel wetzel's profile image
rachel wetzel 
on Google
a year ago

I had one day to get a wire transfer or cashiers check to secure the mortgage on my first home. Unfortunately, the day I went to the bank, there was a system wide shutdown for these processes. I was in a total panic but Erica and her colleagues did everything they could to find a work around for this issue. They were so kind and understanding of my dilemma and they made sure I remained calm. Everyone in the bank was so sympathetic and so professional, as there was nothing any of us could do at the moment with the computer sy... read more

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.9 star rating with 14 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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