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Citizens

3.5

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

5120 Northern Blvd, Queens, NY, 11377, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.543 reviews
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omar alex's profile image
omar alex 
on Google
6 days ago

This branch never has cash . If you are business, stay away. Im talking about this branch only 

Bryan Kitchner's profile image
Bryan Kitchner 
on Google
a month ago

If I could give Aniva 10 stars, I would! From the moment I walked into Citizens Bank in Woodside, she greeted me with the warmest smile and a level of professionalism that is truly unmatched. Opening a personal bank account can sometimes feel like a chore, but Aniva made the entire process seamless, stress-free, and even enjoyable! She took the time to explain every detail, answered all my questions with patience and clarity, and ensured I got the best possible account for my needs. Her kindness, knowledge, and genuine desir... read more

Aniva Gaffar's profile image
Aniva Gaffar 
on Google
a month ago

Fast service, great team, Dalia the branch manager is exceptional. 

Ayana Van Demark's profile image
Ayana Van Demark 
on Google
3 months ago
Kevin T. Baker's profile image
Kevin T. Baker 
on Google
5 months ago

So let's start at the beginning the first time I went to this Citizen Bank I was lied to by a teller telling me that something would take 10 minutes when it actually took a half an hour to do and then when I came back and deposited check I was told that the check would be cleared the next day which turned out to be another lie well let's not say lie let's say bending the truth just to get people out of their faces especially men of color it seems if you are a black person this is not a bank for us I went to the manager expla... read more

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.5 star rating with 43 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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