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Citizens

2.6

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

822 Welsh Rd, Horsham, PA, 19044, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.612 reviews
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omar ali's profile image
omar ali 
on Google
2 months ago

Horrific customer service and terrible management. Would not recommend going to this location as no accommodations are made on the customers behalf. Hope things change soon… 

Justin R's profile image
Justin R 
on Google
10 months ago

The worst bank I've ever used. Hands down. Lowest interest rates. Everyone there just wants another sign up. They won't give you definitive information about app or dispute related issues like most other banks happily provide. Switched to a credit union faster than I could drop a subscription service. Citzens is trash. 

Justin's profile image
Justin 
on Google
10 months ago

The worst bank I've ever used. Hands down. Lowest interest rates. Everyone there just wants another sign up. They won't give you definitive information about app or dispute related issues like most other banks happily provide. Switched to a credit union faster than I could drop a subscription service. Citzens is trash. 

Anonymous's profile image
Anonymous 
on Google
a year ago

There didn't seem to be a place on the website to provide feedback so I'm leaving here. I tried twice to schedule an appointment with a banker via the scheduling tool on the Citizens website. I took the option to have the banker call me. Both times the banker never called. I called the branch to check and they acted like they knew nothing of the appointment. Either fix the system of take it down. I am a Citizens customer. 

Jim Ryan's profile image
Jim Ryan 
on Google
a year ago

There didn't seem to be a place on the website to provide feedback so I'm leaving here. I tried twice to schedule an appointment with a banker via the scheduling tool on the Citizens website. I took the option to have the banker call me. Both times the banker never called. I called the branch to check and they acted like they knew nothing of the appointment. Either fix the system of take it down. I am a Citizens customer. 

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.6 star rating with 12 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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