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Citizens
- Finance
- Brooklyn, NY
About this business
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location details
1330 Pennsylvania Ave, Brooklyn, NY, 11239, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The WORST service. Waited in line for over 30 minutes to get up to the counter for them to tell me to stand on the side and wait another hour. I went to a previous citizens few days prior and never had an issue when my card was deactivated they looked at my bank account through my app and identification. Raphael is very unprofessional and they only have one banker working while he is staring at everybody as a manager definitely highly won’t recommend. I will drive 15 minutes out of my way to go to another citizens!
Came in to get a new card as the one I was supposed to received never came in the mail. As soon as I entered the bank the manager Raphael was there to assist me all the way in getting my new card. Thank you so much for your great service.
One of the worst banks and branches , they don’t answer the phone and are not knowledgeable of their own accounts . Corporate do something about this. Also always lying about card machine being down .
Frequently asked questions about Citizens
How is Citizens rated?
Citizens has a 2.5 star rating with 45 reviews.
When is Citizens open?
Citizens is closed now. It will open tomorrow at 9:00 a.m.
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