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Citizens

3.2

About this business

Location details

2770 W Market St, Fairlawn, OH, 44333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.218 reviews
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Margie Fetscher's profile image
Margie Fetscher 
5 days ago

Recently had a close call with scammers and Citizens helped resolve the issues. Daja was so helpful and kind, guiding us through the process. She called to check on us a few days later and offered to be available anytime we had questions. 

CruisinInAKayak's profile image
CruisinInAKayak 
11 months ago

Friendly staff but.. bank interior is shabby and in disrepair, they rarely answer the phone, they've gone through repeated bouts of being short staffed. I went in to withdraw $5,000 and they made a big deal about it, asking if I "called ahead". Seriously? 5 grand? You don't have that much on hand?!? Closed my account because of repeated 2am text alerts, despite having turned off all Citizens text alerts. Tech department was unable to fix, never heard back from management on why. The bottom line: Citizens does not impart conf... read more

ChrisInAKayak's profile image
ChrisInAKayak 
11 months ago

Friendly staff but.. bank interior is shabby and in disrepair, they rarely answer the phone, they've gone through repeated bouts of being short staffed. I went in to withdraw $5,000 and they made a big deal about it, asking if I "called ahead". Seriously? 5 grand? You don't have that much on hand?!? Closed my account because of repeated 2am text alerts, despite having turned off all Citizens text alerts. Tech department was unable to fix, never heard back from management on why. The bottom line: Citizens does not impart conf... read more

Christine Frazer's profile image
Christine Frazer 
11 months ago

Friendly staff but.. bank interior is shabby and in disrepair, they rarely answer the phone, they've gone through repeated bouts of being short staffed. I went in to withdraw $5,000 and they made a big deal about it, asking if I "called ahead". Seriously? 5 grand? You don't have that much on hand?!? Closed my account because of repeated 2am text alerts, despite having turned off all Citizens text alerts. Tech department was unable to fix, never heard back from management on why. The bottom line: Citizens does not impart conf... read more

Tyler Lieu's profile image
Tyler Lieu 
a year ago

I deposited my check they are holding my funds for 20 DAYS. First, they told it’ll be available after three days, then seven days and then 20 days. Each time the bank manager promised me that I will receive my funds and the excuses changes every time. 🤬 This is causing me a lots of money because of bills not being paid and charges that I have to pay out of my own pocket. 

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.2 star rating with 18 reviews. 

When is Citizens open?

Citizens is open now. It will close at 4:00 p.m.  

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