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Citizens

3.3

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more

Location details

2770 W Market St, Fairlawn, OH, 44333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.316 reviews
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ChrisInAKayak's profile image
ChrisInAKayak 
on Google
4 months ago

Friendly staff but.. bank interior is shabby and in disrepair, they rarely answer the phone, they've gone through repeated bouts of being short staffed. I went in to withdraw $5,000 and they made a big deal about it, asking if I "called ahead". Seriously? 5 grand? You don't have that much on hand?!? Closed my account because of repeated 2am text alerts, despite having turned off all Citizens text alerts. Tech department was unable to fix, never heard back from management on why. The bottom line: Citizens does not impart conf... read more

Christine Frazer's profile image
Christine Frazer 
on Google
4 months ago

Friendly staff but.. bank interior is shabby and in disrepair, they rarely answer the phone, they've gone through repeated bouts of being short staffed. I went in to withdraw $5,000 and they made a big deal about it, asking if I "called ahead". Seriously? 5 grand? You don't have that much on hand?!? Closed my account because of repeated 2am text alerts, despite having turned off all Citizens text alerts. Tech department was unable to fix, never heard back from management on why. The bottom line: Citizens does not impart conf... read more

Tyler Lieu's profile image
Tyler Lieu 
on Google
11 months ago

I deposited my check they are holding my funds for 20 DAYS. First, they told it’ll be available after three days, then seven days and then 20 days. Each time the bank manager promised me that I will receive my funds and the excuses changes every time. 🤬 This is causing me a lots of money because of bills not being paid and charges that I have to pay out of my own pocket. 

Jamie Banks's profile image
Jamie Banks 
on Google
a year ago

Excellent location. Dominique was extremely helpful, and friendly. Thank you, Dominique! 

Nelly Chaoui's profile image
Nelly Chaoui 
on Google
a year ago
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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.3 star rating with 16 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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