This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Citizens
- Banks
- Fairlawn, OH
About this business
Location details
2770 W Market St, Fairlawn, OH, 44333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
You would think if multiple people report issues with your ATM you might wanna have it worked on, but nope. Very mediocre branch at best. There are way better ones go to Stowe Kent. Company itself is pretty cool, but this branch leaves a lot to be desired and that ATM is always broken and they act shocked when it is or incredulous.
Recently had a close call with scammers and Citizens helped resolve the issues. Daja was so helpful and kind, guiding us through the process. She called to check on us a few days later and offered to be available anytime we had questions.
Friendly staff but.. bank interior is shabby and in disrepair, they rarely answer the phone, they've gone through repeated bouts of being short staffed. I went in to withdraw $5,000 and they made a big deal about it, asking if I "called ahead". Seriously? 5 grand? You don't have that much on hand?!? Closed my account because of repeated 2am text alerts, despite having turned off all Citizens text alerts. Tech department was unable to fix, never heard back from management on why. The bottom line: Citizens does not impart conf... read more
Friendly staff but.. bank interior is shabby and in disrepair, they rarely answer the phone, they've gone through repeated bouts of being short staffed. I went in to withdraw $5,000 and they made a big deal about it, asking if I "called ahead". Seriously? 5 grand? You don't have that much on hand?!? Closed my account because of repeated 2am text alerts, despite having turned off all Citizens text alerts. Tech department was unable to fix, never heard back from management on why. The bottom line: Citizens does not impart conf... read more
Friendly staff but.. bank interior is shabby and in disrepair, they rarely answer the phone, they've gone through repeated bouts of being short staffed. I went in to withdraw $5,000 and they made a big deal about it, asking if I "called ahead". Seriously? 5 grand? You don't have that much on hand?!? Closed my account because of repeated 2am text alerts, despite having turned off all Citizens text alerts. Tech department was unable to fix, never heard back from management on why. The bottom line: Citizens does not impart conf... read more
Frequently asked questions about Citizens
How is Citizens rated?
Citizens has a 3.1 star rating with 19 reviews.
When is Citizens open?
Citizens is open now. It will close at 4:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com