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Citizens

3.9

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more

Location details

14534 Madison Ave, Lakewood, OH, 44107, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.918 reviews
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Benny G's profile image
Benny G 
on Google
3 months ago

A very positive and stress free experience. No pushing or rushing. It was a very pleasant experience. 

Steve Bozsa's profile image
Steve Bozsa 
on Google
2 years ago

It's my bank and I like u 

Becky Verner McDermott's profile image
Becky Verner McDermott 
on Google
2 years ago

This is the worst Citizens Bank I’ve ever been to. The line is always stupid long and the tellers are unable to do basic things like deposit checks manually. Please train your tellers on “whatever Mary does” because apparently she’s the only one who knows and it causes quite the slow down. 

Edward West's profile image
Edward West 
on Google
3 years ago
Dominic Cleveland's profile image
Dominic Cleveland 
on Google
3 years ago

Ernesto and the entire staff are great 

View all google reviews

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.9 star rating with 18 reviews. 

When is Citizens open?

Citizens is open now. It will close at 4:00 p.m.  

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