This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Citizens
- Banks
- Rockville, MD
About this business
Location details
200C E Middle Ln, 200-C E Middle Ln, Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Tuve unos problemas para acceder a mi banca en línea pero Guisel fue muy amable y me ayudó a resolver el problema gracias
Very disappointing customer service. The branch manager appeared unprepared and uninformed. It took me three separate visits just to close my account—an unnecessarily frustrating experience.
Supposed to be closed at 13:00 on Saturday. I am here at 12:30 but already closed.
I think most of the negative reviews here are for HSBC, which Citizens acquired. I've also had less than stellar experiences with HSBC and can relate to those reviews. I'm surprised that Citizens inherited all the reviews from HSBC because the HSBC reviews are no longer relevant. I went into the branch today and had an excellent experience. The staff were very friendly and helpful. Highly recommended.
I think most of the negative reviews here are for HSBC, which Citizens acquired. I've also had less than stellar experiences with HSBC and can relate to those reviews. I'm surprised that Citizens inherited all the reviews from HSBC because the HSBC reviews are no longer relevant. I went into the branch today and had an excellent experience. The staff were very friendly and helpful. Highly recommended.
Frequently asked questions about Citizens
How is Citizens rated?
Citizens has a 2.6 star rating with 28 reviews.
When is Citizens open?
Citizens is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com