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Citizens
- Banks
- Rockville, MD
About this business
Location details
200C E Middle Ln, 200-C E Middle Ln, Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Perfect customer service
If you want control of your money and a bank that communicates - I would not recommend Citizens. Customer service is harder to contact than most companies I’ve dealt with in the past 16 years. They use vague language to always have a “way out,” then when I told them I was dissatisfied, they said there’s nothing they can do. They actually made me act like a Karen, and I have no idea how they have loyal customers after what I’ve observed and experienced.
Opened a checking account for a bonus. Met all requirements and After a few months and conversations with the manager who reassured me that he would get back to me. Never did.
I came in near closing with a huge need from the staff. They were a great help in getting access to my money and patient with me while I got the funds in order on my account. An absolutely wonderful staff.
Tuve unos problemas para acceder a mi banca en línea pero Guisel fue muy amable y me ayudó a resolver el problema gracias
Frequently asked questions about Citizens
How is Citizens rated?
Citizens has a 2.7 star rating with 32 reviews.
When is Citizens open?
Citizens is closed now. It will open tomorrow at 9:00 a.m.
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