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8968 Darrow Rd, Twinsburg, OH, 44087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Went into the bank to make a deposit. My deposit contained cash and checks. The account number was clearly stamped on the checks. The teller asked for my ID (totally normal and correct). She then proceeded to deposit the money into my personal account and NOT the account that was written on the back of the check. Now... I have to untangle this mess between my personal bank account and the bank account for the business I am affiliated with. I have never had an issue with other branches. The Twinsburg location is convenient be... read more
I came to this location to deposit $500 cash. I usually use the atm but I couldn’t find my wallet. Instead of going all the way home to look for my wallet , I decided to not waste my trip and deposit at the drive through window. I gave the teller my social, name and address and they said they couldn’t deposit the $500 without my id but they could deposit $200 without my id. I can understand if it was $10k that I was depositing and needed a ctr, but it was only $500. I didn’t need a balance nor want to take money out. I simpl... read more
The younger male bank teller is rude, everyone else for the most part is very sweet though
Citizens has a 3.2 star rating with 18 reviews.
Citizens is closed now. It will open at 9:00 a.m.
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