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Citizens

3.2

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more

Location details

8968 Darrow Rd, Twinsburg, OH, 44087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.218 reviews
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Shawn McCormick's profile image
Shawn McCormick 
on Google
5 months ago

Went into the bank to make a deposit. My deposit contained cash and checks. The account number was clearly stamped on the checks. The teller asked for my ID (totally normal and correct). She then proceeded to deposit the money into my personal account and NOT the account that was written on the back of the check. Now... I have to untangle this mess between my personal bank account and the bank account for the business I am affiliated with. I have never had an issue with other branches. The Twinsburg location is convenient be... read more

Smith's profile image
Smith 
on Google
8 months ago

I came to this location to deposit $500 cash. I usually use the atm but I couldn’t find my wallet. Instead of going all the way home to look for my wallet , I decided to not waste my trip and deposit at the drive through window. I gave the teller my social, name and address and they said they couldn’t deposit the $500 without my id but they could deposit $200 without my id. I can understand if it was $10k that I was depositing and needed a ctr, but it was only $500. I didn’t need a balance nor want to take money out. I simpl... read more

megan graehling's profile image
megan graehling 
on Google
10 months ago

The younger male bank teller is rude, everyone else for the most part is very sweet though 

Renee Roch's profile image
Renee Roch 
on Google
10 months ago
Karen Charnigo's profile image
Karen Charnigo 
on Google
10 months ago
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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.2 star rating with 18 reviews. 

When is Citizens open?

Citizens is closed now. It will open at 9:00 a.m. 

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