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Citizens

3.9

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more

Location details

12222 Madison Ave, Lakewood, OH, 44107, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.914 reviews
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Amanda Hodges's profile image
Amanda Hodges 
on Google
6 months ago

You suck, you said that you close a 4. I went there at 3:30 and you weren’t even open. 

Cathy Wilchek's profile image
Cathy Wilchek 
on Google
a year ago

Was here today with my elderly mother. This time as well as last time they can't help me here... I can go down the street to the other Citizens. Only one person in the bank and one employee. I will go down the street to a different bank company with mom's money. I left Citizens years ago due to fees. Saved myself thousands over the years. They can't handle real life. 

Anonymous's profile image
Anonymous 
on Google
a year ago

Was here today with my elderly mother. This time as well as last time they can't help me here... I can go down the street to the other Citizens. Only one person in the bank and one employee. I will go down the street to a different bank company with mom's money. I left Citizens years ago due to fees. Saved myself thousands over the years. They can't handle real life. 

drew0357's profile image
drew0357 
on Google
a year ago

Always clean in and outside friendly staff 

Alexander Spriggs's profile image
Alexander Spriggs 
on Google
2 years ago

I really like Citizens as a bank. I went in regarding lending products and Alex was very helpful, as well as they had competitive products. I’d recommend this branch and bank. 

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.9 star rating with 14 reviews. 

When is Citizens open?

Citizens is open now. It will close at 4:00 p.m.  

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