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2 Park St, Sydney, NSW, 2000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don't ring the number on the website, they don't answer
Unconscionable Citibank treatment of long term retail cutomers. NAB bought citibank retail business in Australia. I was a 20 customer of citibank. Got NAB cards and Cit cards and then citi website shuts with no access and still active cards. NAB will not support and citi has no contacts. Dreadful
I was a Citibank customer for roughly one year. I can confidently say they have the worst customer service and that’s when you can get through. Their online portal and app is something out of the Stone Age. Stay away at all costs. Ignore the fancy point system, it’s also extremely difficult to transfer any points.
Just no. Stay away.
Transdirect cancelled my order and issued a refund because I hadn't ticked a box. Really poor customer service, I was highly disappointed not to receive a phone call. I now go to the back of the queue, re-negotiate the horrendous online booking system, and my delivery is delayed yet again.
Citigroup Australia has a 1.8 star rating with 33 reviews.
Citigroup Australia is closed now. It will open tomorrow at 9:00 a.m.
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