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Citibank
- Finance
- San Jose, CA
About this business
Location details
1096 Blossom Hill Rd, San Jose, CA, 95123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Nothing but good things to say about this Citi Branch. Satish Paul is an excellent banker and knowledgeable about the bank products and services.
The people at this bank are just terrible. They really drop the ball, don’t listen, and have generally bad customer service if you want even the most basic service outside of a normal transaction. Moreover, they are RUDE. They don’t seem to understand that they all work for and represent the same company. If I’m given erroneous information by a bank employee, the polite thing to do is to apologize for the mistake. Do they apologize when they make mistakes? No. After the manager said there was “nothing” he could do, I said “y... read more
I have Citi Gold Accounts. Got promo for higher interest rate on savings. The wrong rate was applied. Told them to fix it. The process took 15 days (10 business days) to correct the error. You would think to make adjustment on computers can be done in 1 to 2 days. Hardly appears gold service.
AWESOME PEOPLE AND EMPLOYEES WITH KNOWLEDGE, EMPATHY AND KINDNESS! THANKS TO THE EVERYONE PARTICIPATING IN THE Citibank FAMILY!
Frequently asked questions about Citibank
How is Citibank rated?
Citibank has a 3.8 star rating with 28 reviews.
When is Citibank open?
Citibank is open now. It will close at 5:00 p.m.
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