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Citibank
- Finance
- Elmhurst, IL
About this business
Location details
136 N York St # A, Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Phone customer service is terrible. One can barely understand the obviously outsourced agents on the line. Expect at least a two hour run around to get any business done with their frequent hang-ups of your call and menu repeats to get a live person and the right dept.
I just had one of the most mind-blowingly frustrating experiences ever with Citibank. Their customer service is not only incompetent — it’s downright dangerous. They couldn’t even locate my account properly, yet they forcefully triggered their “verification system” without my consent. Before I even had a chance to fully explain my situation or confirm basic details, they unilaterally decided to lock my card. They went so far as to act “on my behalf” to request mailing me a physical verification letter — all without my permis... read more
Very pathetic customer service of citibank overall especially online when you try to reach out to them via call
Frequently asked questions about Citibank
How is Citibank rated?
Citibank has a 2.5 star rating with 15 reviews.
When is Citibank open?
Citibank is open now. It will close at 1:00 p.m.
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