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Citibank

2.4

About this business

Location details

44-480 Town Center Way, Palm Desert, CA, 92260, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.45 reviews
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George Maroun's profile image
George Maroun 
a month ago

Fraud!, someone is calling using this number to scam people from providing personal information over the phone 

Lisa Clark's profile image
Lisa Clark 
2 months ago
Chris Darnell's profile image
Chris Darnell 
3 months ago

Awful, absolutely awful. I need a medallion signature so I called over to see if anyone was available to do it. Phone rings endlessly. I even tried the “general” Citibank line to connect me, and nobody responded to them either. On a previous attempt I got someone, who put me on hold for 30 minutes until the line disconnected. So I drive 25 minutes there to be told “We require an appointment for those.” Which implies someone is there to do it, but won’t do it without an appointment. A medallion signature takes ten minutes. No... read more

A B's profile image
A B 
3 months ago

Avoid Citibank at all costs. They have frozen my account twice today after following instructions from their customer service (with English so bad that they are hard to understand) tobe sent in circles with their fraud dept for an issue that they caused. 2+ hours later I still have a locked account. All I needed was to send a payment via Zelle. Their customer service will not listen, will not help and will only use scripts. The single worse customer service that I've had from any financial institution in 58 years on this pla... read more

stephanie goodson's profile image
stephanie goodson 
5 months ago

Frequently asked questions about Citibank

How is Citibank rated?

Citibank has a 2.4 star rating with 5 reviews. 

When is Citibank open?

Citibank is closed now. It will open at 10:00 a.m. 

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