Citibank

Harry Sauberman 

on Google

3 months ago

Wait in Teller lines are too long. They should have 3 tellers available at all times. Currently they are training a new teller and now with only one experienced teller and one new teller the wait in line is now especially way too long. Also it is ridiculous that they changed the policy so during the month they will not print up a current account statement. Lastly inconvenient bank hours. They should open at 9am and not so late at 10am. In my opinion this bank is not customer convenient. If I did not have a Citibank home mort... read more

Eddie Barrios 

on Google

4 months ago

I stopped by the branch and came across PB Noemy and explained my situation with a EFT payment I did that had an error for the amount of $1800. I informed her that I have been dealing with this issue for the past two weeks and no resolution. She took it upon herself to call in front of me and we spent almost 2 hours trying to figure this out. Finally we had to call another number and due to the place being in the east coast we was unable to continue. Thank you for all your patience and help. Boricua Eddie. 

Bee 

on Google

6 months ago

Very Helpfull. Great customer service. 

Richard 

on Google

10 months ago

Friendly, efficient 

James fausett 

on Google

a year ago

I lost my credit card at home. The tellers cannot look up the account for me to make a payment on it no matter how much ID or SS# you have. They will not take cash payments. These hours make it so hard to get to the bank to get no where. Avoid banking with this bank. You have to fight to pay them.