Citibank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Citibank

2.6

About this business

Location details

44-480 Town Center Way, Palm Desert, CA, 92260, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.635 reviews
Select a rating
Harry Sauberman's profile image
Harry Sauberman 
on Google
3 months ago

Wait in Teller lines are too long. They should have 3 tellers available at all times. Currently they are training a new teller and now with only one experienced teller and one new teller the wait in line is now especially way too long. Also it is ridiculous that they changed the policy so during the month they will not print up a current account statement. Lastly inconvenient bank hours. They should open at 9am and not so late at 10am. In my opinion this bank is not customer convenient. If I did not have a Citibank home mort... read more

Eddie Barrios's profile image
Eddie Barrios 
on Google
4 months ago

I stopped by the branch and came across PB Noemy and explained my situation with a EFT payment I did that had an error for the amount of $1800. I informed her that I have been dealing with this issue for the past two weeks and no resolution. She took it upon herself to call in front of me and we spent almost 2 hours trying to figure this out. Finally we had to call another number and due to the place being in the east coast we was unable to continue. Thank you for all your patience and help. Boricua Eddie. 

Bee's profile image
Bee 
on Google
6 months ago

Very Helpfull. Great customer service. 

Richard's profile image
Richard 
on Google
9 months ago

Friendly, efficient 

James fausett's profile image
James fausett 
on Google
a year ago

I lost my credit card at home. The tellers cannot look up the account for me to make a payment on it no matter how much ID or SS# you have. They will not take cash payments. These hours make it so hard to get to the bank to get no where. Avoid banking with this bank. You have to fight to pay them. 

View all google reviews

Frequently asked questions about Citibank

How is Citibank rated?

Citibank has a 2.6 star rating with 35 reviews. 

When is Citibank open?

Citibank is closed now. It will open on Monday at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com