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Citi

3.0

About this business

Location details

3901 Bell Blvd, Queens, NY, 11361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.048 reviews
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Chrissy Snow's profile image
Chrissy Snow 
a week ago

Being such a big bank, its surprising how much their service is lacking. I only have a credit card with them and there were 2 fraudulent charges on my cc that they were unable to intercept..really? In this day and age with tech, you would think the security standards would be sky high. Never a problem with my other ccs with banks that are less known. Did I also mention they do not accept cash as an option to pay for cc. 

June Kang's profile image
June Kang 
2 weeks ago

Terrible service. Had to wait over hour and half and leave for something that needed 5 mins of service. No sense of urgency. 

Louis Vui Ton's profile image
Louis Vui Ton 
a month ago

I had a great experience working with Jerry Fung, the banker. Even though the branch was very busy, Jerry remained professional, patient, and extremely efficient. He handled my request quickly while still taking the time to explain everything clearly and make sure I understood my options. What impressed me the most was how organized and attentive he was despite managing multiple customers at the same time. The service felt smooth, professional, and respectful from start to finish. If you’re visiting this branch and need help... read more

Kevin Le's profile image
Kevin Le 
a month ago

Great experience at the Citi Bayside branch. Adrian were professional, patient, and very welcoming. He took the time to answer all my questions and clearly explain my options. The whole process was smooth and efficient, and I really appreciated the level of care and attention. Highly recommend this branch. 

Mike Dilorenzo's profile image
Mike Dilorenzo 
4 months ago

Worst bank in America 

Frequently asked questions about Citi

How is Citi rated?

Citi has a 3 star rating with 48 reviews. 

When is Citi open?

Citi is closed now. It will open tomorrow at 10:00 a.m. 

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