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1210 S Main St, Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hi my name Johnnie Binion I visited the branch in Lombard today afther speaking with several rude people over phone the branch manager Jalpa Patel was very polite nice and considerate she called and got my situation resolved with the bank I rate her ten out of 10 because she put my concern to work and she went above to get it resolved Ty you so much
TERRIBLE BANK! Never bank with city! My account was closed for absolutely no reason. A few weeks ago I deposited a check into my account; few days later they told me my account would be closed and I would receive a check in the mail within 30-60 days. I have called the fraud department over 10+ times, spoken to multiple supervisors, and called them and they confirmed my check to prove it to be valid (they contacted the issuer of the check to confirm), yet they are still saying it was an executive decision by a higher party a... read more
Good experience
I want to extend my sincere appreciation for the incredible service I received at this Lombard branch. After being introduced to the branch manage, Jalapa Patel by Raluca, I was blown away by the level of dedication and professionalism they both demonstrated. Jalapa spent nearly two hours working through a complex issue with the fraud department, and she never once lost her composure or showed signs of frustration. She accepted the challenge head-on and remained calm, focused, and supportive throughout the entire process. He... read more
Citi has a 3.3 star rating with 26 reviews.
Citi is closed now. It will open on Monday at 10:00 a.m.
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