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Citi

3.2

About this business

Location details

3818 Queens Blvd, Queens, NY, 11101, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.277 reviews
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Lena Howell's profile image
Lena Howell 
a month ago

THIS BANK IS FILLED WITH UNEXPECTED LARCENY, I DEPOSITED A CHECK LAST YEAR IN THE AMOUNT OF $37,343.00 I HAD A PERSONAL BANKER NAMED SURESH LAMSEL THAT MADE THE TRANSITION FROM CHECKING TO SAVING AND STARTED TO NIBBLE IN MY ACCOUNT MONTHLY AT THE RATE OF $75-$150. IT STARTED IN AUGUST 2025 JUST A MONTH AFTER I OPENED IT. WELL MY INTUITION TOLD ME TO CHECK SINCE THEN BUT I WAS BUSY WITH SCHOOL AND WORK. IT TOOK ME 5 and 1/2 MONTHS TO REALIZE AS THERE WAS 2 TRANSACTIONS WITHOUT MY AUTHORITY, A TRANSFER OF 440.00 AND I WAS JUST... read more

Afjal Hussain's profile image
Afjal Hussain 
3 months ago

Terrible service, I had to wait an hour to receive service from one the bankers that sit on the floor. They were extremely slow!!! 

David Smith's profile image
David Smith 
7 months ago

Very bad customer service and attitude. I just draw some money from there asking for the envelopes to older women with a glass eye glass. She said I only have three. But asking for only one more. she said I only have three. she don’t want to give to me. then I asked to the other guy next to her he gave to me one. I am with City Bank over 30 years. Yeah, go to more business with this kind of attitude gas service. I can tell by the review now. 

Jowell De Vera's profile image
Jowell De Vera 
8 months ago

I’ve been with Citibank for over 30 years and I am extremely disappointed with Citibank’s handling of my account closure. This was my only bank account where my paycheck and insurance payments are directly deposited. I was informed I would receive a letter explaining the reason for closure within 30 to 60 days, but in the meantime, I have had no access to my funds or clear communication from Citibank. This situation has caused me significant financial hardship, especially since I am currently on workers’ compensation due to ... read more

Gus Llanos's profile image
Gus Llanos 
9 months ago

Frequently asked questions about Citi

How is Citi rated?

Citi has a 3.2 star rating with 77 reviews. 

When is Citi open?

Citi is closed now. It will open tomorrow at 9:00 a.m. 

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