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Citi

3.3

About this business

Location details

16921 137th Ave, Queens, NY, 11434, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.336 reviews
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Tatiana Martino's profile image
Tatiana Martino 
2 months ago

Absolutely horrible why is tapping your card an option if it doesn’t work? I literally left the comfort of my home to walk through the blistering cold just to not be able to deposit money into my account. I came all this way for absolutely no reason at all. 

Feher Alshareif's profile image
Feher Alshareif 
5 months ago

Worst service ever, masters at giving you the runaround and waste of time 

Erica Elmore's profile image
Erica Elmore 
a year ago

My Name is E. Elmore, I went to a Citi in Washington D.C. they didn’t really give me the service I needed. But this location Citi Bank 16921 137th ave Jamaica NY 11434 I highly recommend. Ms. Teresa Hollingsworth was so professional from the door. Explained everything step by step. Sincere and very punctual on what my process was. Thank you so much. Now this is what Banks today needs good customer service. Thank you Citi Bank Ms. Hollingsworth 

Amandeep Singh's profile image
Amandeep Singh 
2 years ago

Worst experience they don’t know how to Talk with their customers. Just one counter is open and the line is too big and waiting tym too long. Even they don’t have restrooms for their customers. I would never go to this branch of Citi bank ever and suggest everyone not to visit their Citi bank in rochdale village ever. 

Simone Phanord's profile image
Simone Phanord 
2 years ago

Wait time for administrative staff is unbelievably long. Outrageous! 

Frequently asked questions about Citi

How is Citi rated?

Citi has a 3.3 star rating with 36 reviews. 

When is Citi open?

Citi is open now. It will close at 4:00 p.m. 

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