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Citi

2.6

About this business

Location details

10701 71st Ave, Queens, NY, 11375, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.681 reviews
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Phil Serpico's profile image
Phil Serpico 
3 weeks ago

They do not answer their listed phone number. I tried for weeks with no response. Had to contact Citi at highest level to get them to call me. 

Roberta Berger's profile image
Roberta Berger 
2 months ago

Very respectful and efficient. My issue needed some extra attention and Jaqueline Vargas was diligent and thorough. Problem solved. 

Jonathan's profile image
Jonathan 
3 months ago

My mom and I have been to this place and that the people there were nice, friendly and helpful. 

denise falcone's profile image
denise falcone 
4 months ago

Ridiculous long line today, and one bank representative arrogant and officious as she forgot that these poor people on line are her customers. Tellers seemed overworked… Citibank, really? You’re angry that your customers feel like they don’t matter? Do they? 

Vita Hills's profile image
Vita Hills 
4 months ago

Incompetent staff and long wait each time when you need help outside of teller service. Very frustrated with Citibank. Chase is much better in customer service, efficiency and staff training/competence!! 

Frequently asked questions about Citi

How is Citi rated?

Citi has a 2.6 star rating with 81 reviews. 

When is Citi open?

Citi is closed now. It will open tomorrow at 9:00 a.m. 

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