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Citi
- Finance
- Queens, NY
About this business
Location details
10701 71st Ave, Queens, NY, 11375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
My mom and I have been to this place and that the people there were nice, friendly and helpful.
Ridiculous long line today, and one bank representative arrogant and officious as she forgot that these poor people on line are her customers. Tellers seemed overworked… Citibank, really? You’re angry that your customers feel like they don’t matter? Do they?
Incompetent staff and long wait each time when you need help outside of teller service. Very frustrated with Citibank. Chase is much better in customer service, efficiency and staff training/competence!!
Super bad experience in waiting to get the safety box, came yesterday but told that cannot service. Today wait for 45 min but the staff refused to take me down together w another lady who came after me! The service is here absolutely terrible!! Done in 1 min but wait for almost an hour. I am so tempted to close the account n move somewhere else! 1/28/25 the phone system to the banker never works, if you emailed, you don't get responses, Citibank support services is poor!
Frequently asked questions about Citi
How is Citi rated?
Citi has a 2.5 star rating with 79 reviews.
When is Citi open?
Citi is closed now. It will open at 9:00 a.m.
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