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10701 71st Ave, Queens, NY, 11375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
April 2026 - I am writing this review on behalf of a foreign friend who has had the extreme misfortune of holding an account with Citibank. After several years of banking without issue, Citibank stopped mailing his annual tax documents to his country of residence. We went to a local Citibank branch in the US (107-01 71st Ave, Forest Hills, NY 11375) to resolve this, hoping to get the necessary tax forms printed in person. Instead, we were met with breathtaking incompetence from the US branch manager, who seemed unable to han... read more
Had a lousy experience completely turned around today by Amanda Lorenzo and Diego Villarreal at my Citibank branch in Forest Hills after having attempted fraud on my accounts. They were both above and beyond professional and I am most thankful for their efforts.
I had an excellent experience opening a new Citi regular checking account with Brad, a highly professional bank representative with over 20 years of banking experience. He guided me through enrolling in a sign-up bonus offer and made sure everything was clear and accurate. During the setup, Brad noticed that my apartment address was entered incorrectly in the system and promptly helped correct it, which I truly appreciated. He printed all the sign-up bonus documentation, clearly explained the enhanced direct deposit requirem... read more
Vivekanand Harrinarine was a pleasure to work with and really helpful! Super kind and friendly team.
Citi has a 2.6 star rating with 87 reviews.
Citi is closed now. It will open tomorrow at 10:00 a.m.
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