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Citi

2.7

About this business

Location details

10701 71st Ave, Queens, NY, 11375, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.788 reviews
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Nivia Rosario's profile image
Nivia Rosario 
2 weeks ago

Workers are always pleasant workers 

J D's profile image
J D 
a month ago

01/13/2025 - We visited this specific Citibank branch (71st Ave & Austin Street) in Forest Hills, NY today to open a CD account and everything went very well. We registered in the waiting room for assistance, a while later, a friendly lady (maybe a supervisor) showed up and pretty quickly she found a very professional gentleman named Sami Elfarah to help us. He was knowledgeable, helpful and very patient with us. Mr. Elfarah take the time to understand my unique financial goals and offer personalized solutions that align wit... read more

John Diep's profile image
John Diep 
a month ago

01/13/2025 - We visited this specific Citibank branch (71st Ave & Austin Street) in Forest Hills, NY today to open a CD account and everything went very well. We registered in the waiting room for assistance, a while later, a friendly lady (maybe a supervisor) showed up and pretty quickly she found a very professional gentleman named Sami Elfarah to help us. He was knowledgeable, helpful and very patient with us. Mr. Elfarah take the time to understand my unique financial goals and offer personalized solutions that align wit... read more

Y A's profile image
Y A 
a month ago

Worst branch ever. Always filled with trash, poop and homeless with pants down. The staff does not acknowledge it whatsoever. 

John Diep's profile image
John Diep 
a month ago

April 2026 - I am writing this review on behalf of a foreign friend who has had the extreme misfortune of holding an account with Citibank. After several years of banking without issue, Citibank stopped mailing his annual tax documents to his country of residence. We went to a local Citibank branch in the US (107-01 71st Ave, Forest Hills, NY 11375) to resolve this, hoping to get the necessary tax forms printed in person. Instead, we were met with breathtaking incompetence from the US branch manager, who seemed unable to han... read more

Frequently asked questions about Citi

How is Citi rated?

Citi has a 2.7 star rating with 88 reviews. 

When is Citi open?

Citi is closed now. It will open at 9:00 a.m. 

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