This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Citi
- Finance
- Queens, NY
About this business
Location details
2216 31st St, Queens, NY, 11105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Shabina is the only good thing about this branch, if you're there in person. Getting a hold of someone at the branch to talk to over the phone is impossible. Your money and tax dollars hard at work. Shameful.
This branch does differently from other Citibanks in Jackson Heights, Woodside and other branches in the area. Manager and the staff need to learn. I will not visit to this branch again.
10-15 minute wait to be assisted by a teller. Manager is unpleasant and unhelpful. Do not recommend this branch they themselves will recommend other branches. Save your time and head elsewhere.
It is IMPOSSIBLE to get someone to answer teh phone at this branch. Phone calls ALWAYS get transferred to a computer automated center that makes you jump through multiple hoops and listen to automated messages for over 20 minutes. The automated messages do NOT have an option to be connected to a human agent. This is beyond RIDICULOUS!
Frequently asked questions about Citi
How is Citi rated?
Citi has a 2.4 star rating with 32 reviews.
When is Citi open?
Citi is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com