Citi

Jay Brocari 

on Google

4 days ago

Just go else where. They will waste your time. 

Adam Zeldin 

on Google

3 months ago

Used the ATM. ATM had a digital display saying it had 10s, 20s, and 100s available. I went thru the prompts to withdraw $1,000. At no point did it give me options to select $20s nor did it alert me that 20s weren’t an option. It just dispensed 100s which are of no use to me (I specifically needed 20s)… this seems highly unethical if not unlawful (false advertising?) 

ajshd2 

on Google

5 months ago

This has to be the absolute worst Citibank branch in NYC. For such a professional and convenient location, not sure how the management onboards employees but the staff here are extremely incompetent. The teller (Melissa I think is her name) is unhelpful, came here three times and each time she was not welcoming or knowledgeable. Instead, she turns you away as if she doesn't have the time of the day, rather than providing customer service. Came to this branch multiple times for the same issue and each time they reassured us i... read more

Serge Kovaleski 

on Google

6 months ago

More garbage service from Citi — this time at the Court Square, Queens branch. I needed a medallion guarantee for a signature and was told that the only person at the branch who could do that was out of the country until next year. When I asked what other Citi branches had someone who could provide me with the important medallion, I got no help. Nobody knew. Truly pathetic. As a long time, second generation Citi client, I think it’s time to make a change to a new, better bank. 

Rhonda Regester 

on Google

7 months ago

Horrible customer service told me to call customer service and o was only one in bank would not help me