Citi

Anonymous 

on Google

a year ago

I’ve been a customer of Citibank for almost 20 years and have had nothing less than great customer service. The whole team have been ready to help me answering my questions in person or on the phone. They know me well and I know them well and great appreciate them. Christian, Bryant, Diego, Pamela and Ben. They are always friendly and ready to help. Jon Carreon 

Raul Carreon 

on Google

a year ago

I’ve been a customer of Citibank for almost 20 years and have had nothing less than great customer service. The whole team have been ready to help me answering my questions in person or on the phone. They know me well and I know them well and great appreciate them. Christian, Bryant, Diego, Pamela and Ben. They are always friendly and ready to help. Jon Carreon 

G V 

on Google

a year ago

Terrible over the phone customer service. its all call center and they dont speak clear English each time Ive called, then they talk over you, cant really help after spending 30 minutes on the phone. Ever the read back from script is not clear, and there is no way to get them to back up what they say in a email or similar. Ive been trying other banks out and I dont think I will leave me money here very long after I get the bonus $$ from the promotional period