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Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
2401 El Camino Real, Palo Alto, CA, 94306, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 5:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 5:00 p.m. | |
Thu | 10:00 a.m. to 5:00 p.m. | |
Fri | 10:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Rude and unhelpful services.
I had so many unpleasant experience to this branch since this is the closest on from our house. I tried to open minor accounts for my kids. First time they ask for ID or passport and we didn't have it, so can not open the account. Then I went to Chase immediately at 4:30, we can open account with just the student ID. Couple of years later, we went to this citi bank branch again at 4:00 and they are hesitate if they can do it because we don't have an appointment and they are closing soon(still one hour to go!). Anyway this ti... read more
Avoid this branch, in particular their banker ALICIA FELIX. During my recent visit, Alicia spent more time talking about her personal life than actually providing any assistance. First, Alicia was unhelpful and inexperienced with resolving a simple checking/saving account issue. Instead of following Alicia’s advice, which would have taken weeks, I was able to workshop a solution in 15 mins following our appointment. MOST EGREGIOUSLY, Alicia has barred me from being approved for any credit cards for the foreseeable future. In... read more
Citi has a 2.5 star rating with 19 reviews.
Citi is open now. It will close at 5:00 p.m.
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