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Citi

2.4

About this business

Location details

17650 Union Tpke, Queens, NY, 11366, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.426 reviews
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Muktara Begum's profile image
Muktara Begum 
2 months ago

Worse customers service, Sung fu a chinese lady was irritated & screaming on me why i visit her branch 10am. It was Saturday, i went 10mnt ago, nicely keep quality waited as soon i enter she keep saying you come early, we open 10am. I said its okay i was waiting quite i dnt force you open door early or not ask explanation but she still irriated & keep saying you coming early. Then i said okay as you are that much annoyed i wnt take YOUR service i wilk leave. Meantime a old black lady may be manager came & said its okay!!! I ... read more

Eric's profile image
Eric 
a year ago

It's unclear to me why there are so many negative reviews of this branch, but I've been here numerous times and the branch manager Mirna has been very down and earth and pleasant. The entire banking staff is kind, receptive, and responsive to my needs and made sure I was satisfied. Keep up the great work!  

Tas Tas's profile image
Tas Tas 
a year ago

Excelente atención. No mantiene lleno y por eso es muy rápido realizar las transacciones. El personal es muy amable y considerado 

montasin rezwan's profile image
montasin rezwan 
a year ago

I wondered why this bank has bad reviews. Now i know. We went to open a business account, the manager said she will request for the check when account is created, she never did it . She said she emailed the documents, she didn’t. Not going back there. 

Dee Dee's profile image
Dee Dee 
2 years ago

I work for an organization which has a corporate account with Citibank. Yesterday, I received a call from the branch manager Mirna, who was looking to verify a check we issued earlier in the day. She was extremely rude, disrespectful and unprofessional. I told her I needed to put her on a brief hold, and she exclaimed “oh my god!” in a very irritated tone. I pretended I didn’t hear her remark, and proceeded to verify the check for her. After verifying, she demanded to know how long it would take me to enroll the check on Pos... read more

Frequently asked questions about Citi

How is Citi rated?

Citi has a 2.4 star rating with 26 reviews. 

When is Citi open?

Citi is closed now. It will open tomorrow at 9:00 a.m. 

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