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Citi

2.4

About this business

Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC. 

Location details

17650 Union Tpke, Queens, NY, 11366, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.425 reviews
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Eric's profile image
Eric 
on Google
8 months ago

It's unclear to me why there are so many negative reviews of this branch, but I've been here numerous times and the branch manager Mirna has been very down and earth and pleasant. The entire banking staff is kind, receptive, and responsive to my needs and made sure I was satisfied. Keep up the great work!  

Tas Tas's profile image
Tas Tas 
on Google
10 months ago

Excelente atención. No mantiene lleno y por eso es muy rápido realizar las transacciones. El personal es muy amable y considerado 

montasin rezwan's profile image
montasin rezwan 
on Google
a year ago

I wondered why this bank has bad reviews. Now i know. We went to open a business account, the manager said she will request for the check when account is created, she never did it . She said she emailed the documents, she didn’t. Not going back there. 

Dee Dee's profile image
Dee Dee 
on Google
2 years ago

I work for an organization which has a corporate account with Citibank. Yesterday, I received a call from the branch manager Mirna, who was looking to verify a check we issued earlier in the day. She was extremely rude, disrespectful and unprofessional. I told her I needed to put her on a brief hold, and she exclaimed “oh my god!” in a very irritated tone. I pretended I didn’t hear her remark, and proceeded to verify the check for her. After verifying, she demanded to know how long it would take me to enroll the check on Pos... read more

usshas b's profile image
usshas b 
on Google
2 years ago

I have visited this bank today and I have had witnessed an experienced employee abusing new trainee and the work environment was extremely toxic. The manager of the branch Mirna Colbert was being very rude, loud, and also using cursing words towards the female trainee. Citibank needs to do have professionalism in there branches and mutual self respect amongst workers. 

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Frequently asked questions about Citi

How is Citi rated?

Citi has a 2.4 star rating with 25 reviews. 

When is Citi open?

Citi is closed now. It will open at 9:00 a.m. 

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