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Citi
- Finance
- Sioux Falls, SD
About this business
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Location details
5800 S Corporate Pl, Sioux Falls, SD, 57108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This location does not answer their phone and it is impossible to schedule an appointment with them online. Corporate customer support supposedly has no additional way to contact them. I need to go to a branch and this is the closest one to me - 3.5 hours away. Am I just supposed to hope that the correct person is available that day to assist me? Absolutely ridiculous.
If I could put zero stars up i would. I would definitely stay away from this company. I asked for an limit increase. Always have my card paid off and now that I paid my house off which frees up over 20000$ a year so I asked for a limit increase and they denied it. I will be canceling them. There is plenty of CC company's I can use. WOULDN'T USE THIS COMPANY!!!
Do NOT Open a card or do business with this financial institution. They gave me a $20,000 card limit no interest for 18 months in a balance transfer. I attempted to transfer my American Express 2500 and my Apple Card And they refused the transfer, took away my ability to ever request a transfer. I was traveling with a client and I purchased lunch at Bloomingdale’s and they stopped my card. Accusing me that my telephone number with Verizon was a spoof number. They have zero regard for Customer service.
Poor Customer Service and No Flexibility I had a disappointing experience with Citi’s customer service regarding an $82 interest charge on my Visa card. I previously received a one-time waiver earlier this year, but due to an unexpected situation, I was hoping for a second goodwill adjustment. I called customer service and waited to speak with a supervisor, expecting to have my case heard and explained. Unfortunately, I was simply told there is a hard policy against issuing more than one waiver per year — no exceptions, no c... read more
Frequently asked questions about Citi
How is Citi rated?
Citi has a 1.6 star rating with 67 reviews.
When is Citi open?
Citi is closed now. It will open at 9:00 a.m.
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