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Citi

4.8

About this business

Location details

814 Elm St, Winnetka, IL, 60093, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 1:00 p.m.
SunClosed
4.811 reviews
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Sameen Hassan's profile image
Sameen Hassan 
2 days ago

Everyone at this branch was incredibly helpful and patient; there aren’t any Citi banks near me, and I specifically came to this branch as it was highly rated, and wasn’t disappointed. 

Nicole Haywood Vera Tenorio's profile image
Nicole Haywood Vera Tenorio 
a month ago

Teresa was extremely helpful! She was able to help me with a complicated business banking problem. It took two visits and a phone call to sort everything out, but she was very patient and willing to help sort out issues with an old business bank account. 

Momir Milinovich's profile image
Momir Milinovich 
2 months ago

I wish this branch were closer. Teresa was absolutely polite, competent and professional. There is a reason this Citibank branch has almost a 5.0 rating while the rest in the area are lucky to break a 3.0. The Citibank main call center today was beyond ridiculous and incompetent, so Teresa was a breath of fresh air. Citibank can learn a lot from Teresa. Kudos! 

Tamra Durkin's profile image
Tamra Durkin 
2 months ago

I had someone commit fraud using my debt card and it happened in Dec. I informed Citi of the issue and they closed my card and gave me a new one. They then denied my claims of fraud and were refusing to credit the money back to my account. I had a police report stating that I was not at any of the stores to make the charges as was in fact at work during the time the criminal make the charges in person at the stores. I was told by citi they would review my case and let me know of their decision. I talked to people on their di... read more

Amalia Calvo's profile image
Amalia Calvo 
2 months ago

Lola has always been very helpful when i have needs in many financial areas. The 2 teller in branch has always been very profesional and helpful. 

Frequently asked questions about Citi

How is Citi rated?

Citi has a 4.8 star rating with 11 reviews. 

When is Citi open?

Citi is closed now. It will open tomorrow at 10:00 a.m. 

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