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Citi
- Finance
- Lake Forest, CA
About this business
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Location details
23562 El Toro Rd, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Bank won't respond to my emails or calls. All associates are always busy, and now the number doesn't even ring for me anymore. I think they blocked me. I opened a citibank account, and after two weeks they closed my account and have been nonresponsive and no updates on when I will receive the remaining balance of my account. Hiba signed me up for my account, and misspelt my name. She assures me this is not the reason for the account closure because she fixed the name, but both the account and the atm card that arrived had my... read more
I've been coming to this branch for almost a year and it has been wonderful to work with Hiba who works at this branch location. She is very knowledgeable about her work and she does a good job at it. She is always very professional and courteous every time I've been there. I'm grateful for the people who work at this branch location.
This was my first time visiting this particular branch; to be honest, I was a bit worried having read the reviews. Upon entering we were greeted by one of the bankers (Hiba Altimimy). She politely inquired as to how she could assist us and what services she could provide in turn. She made us feel very welcome, and demonstrated professional behavior throughout the visit. It was my son’s first time opening an account, and she took her time to explain in detail the benefits of each account type to him in a clear and concise man... read more
I have never been motivated to write a review for a bank before in my life, but "Personal Banker" Hiba at this location was incredibly rude and I am not surprised that this location already has only 2 stars... We went to the branch in Mission Viejo near our house to cash some savings bonds this morning. The branch manager was very apologetic, but he had some sick calls today so he only had one teller and a line of about 10 customers. He called 2 other branches to see if they had at least 2 tellers available, told them we had... read more
Frequently asked questions about Citi
How is Citi rated?
Citi has a 2.5 star rating with 26 reviews.
When is Citi open?
Citi is closed now. It will open at 10:00 a.m.
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