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Citi
- Finance
- Alameda, CA
About this business
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Location details
2420 Santa Clara Ave, Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I visited Citibank Alameda branch and the staff were very helpful professional. The branch manager Hannah helped me to resolve my account issue quickly. Thanks so much!
It would be nice to know that your check will be held for more than a week when you deposit it. I understand they do this for new accounts the first time but apparently without telling the customer they will hold ALL your checks everytime. Don't deposit checks at citi bank cash them and deposit the cash. For some reason that's a faster process then them just letting you have you hard earned money they will give you your full check if you cash it but hold it if you deposit it. Absolutely brain dead process. Or risk losing you... read more
Extremely rude customer service woman named Hannah. She has been consistently impolite, and unhelpful. She literally threw my husband's debit card at him.
I would give zero stars, but unable to do so, and the young woman who took over and helped me was very pleasant and helpful. When I arrived the young woman was on a call and another woman, clearly a manager, was sitting next to her. She saw me and said, rather rudely, "Do you have a question?" I said yes and she called me over. I had lots of questions about Citi's new "simplified banking." I've been a customer there for years and I told them I don't want to start paying service fees on my accounts and asked how I could avoid... read more
Today, I went to my local Citi Bank branch, where I've been getting coins at least five times before. I was really disappointed with their service this time. I just wanted to exchange a $30 bill for three rolls of quarters, which I thought was a simple request. To my surprise, they told me that they only offer coin exchange services to customers with checking and savings accounts. So, I asked to speak to a manager, hoping for a different solution, but the manager backed up the teller by citing Citi Bank's policy, which I hon... read more
Frequently asked questions about Citi
How is Citi rated?
Citi has a 2.6 star rating with 19 reviews.
When is Citi open?
Citi is closed now. It will open at 10:00 a.m.
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