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Citi
- Finance
- Rockville, MD
About this business
Location details
1400 Research Blvd, Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I called this branch more than 10 times over several weeks to make an appointment, but they never answered the phone. I finally secured an appointment with help from the Citi customer service team. When I arrived, they complained about why I hadn't made an appointment. When I informed them that I had, in fact, made one, they said nothing. My appointment was to open a new account, but no banker was available. A teller attempted to assist me instead, spending more than two hours writing applications several times and repeatedl... read more
As a 20-year customer of Citibank as gold member, I recently experienced a serious security breach where a hacker used Zelle to transfer $1043.10 from my account without authorization. Despite immediate notification, Citibank's security team was unhelpful and declined my request for assistance. Their customer service, outsourced and seemingly indifferent, exacerbated the situation. This incident has shattered my trust in Citibank's ability to protect my money from today's cyber threats, prompting me to shop for other banks w... read more
As a 20-year customer of Citibank as gold member, I recently experienced a serious security breach where a hacker used Zelle to transfer $1043.10 from my account without authorization. Despite immediate notification, Citibank's security team was unhelpful and declined my request for assistance. Their customer service, outsourced and seemingly indifferent, exacerbated the situation. This incident has shattered my trust in Citibank's ability to protect my money from today's cyber threats, prompting me to shop for other banks w... read more
Very courteous service compared to Wisconsin avenue branch.
Frequently asked questions about Citi
How is Citi rated?
Citi has a 2.5 star rating with 35 reviews.
When is Citi open?
Citi is closed now. It will open tomorrow at 10:00 a.m.
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