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Citadel Premium Design
- Contractors
- West Sacramento, CA
About this business
Location details
1347 Tradewinds Cir, West Sacramento, CA, 95798, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:00 p.m. | |
| Tue | 7:30 a.m. to 4:00 p.m. | |
| Wed | 7:30 a.m. to 4:00 p.m. | |
| Thu | 7:30 a.m. to 4:00 p.m. | |
| Fri | 7:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My floor started lifting in few places a bit over year after installation. Citadel came to inspect. Inspection lasted maybe 5 minutes, the moment so called specialist heard my dogs barking he made up this ridiculous story that it was urine damage and company denied my claim. I called professional to fix my floor and he discover that installation was done poorly, planks that were lifting didn’t have tongue and groove and while floor was extending planks lifted. Documented full removing process with pictures and videos and the... read more
Citadel was the subcontractor hired by Richmond American Home Builders to install our flooring. Usually, I don't write negative reviews unless it's truly necessary so others do not go through what we've been through. The quality of their work is the worst. They do not know what they are doing. They have to come out to our home and remove the entire downstairs flooring and replace it. On top of that, as the homeowner, you will have to remove everything from your fridge, pantry, containers, and bathroom shelves on your own tim... read more
Citadel was the subcontractor that our home builder used to install the flooring in our home, and it is the absolute worst quality work I've ever seen. They incorrectly installed the floor, and now it is failing after 3 years, despite there being a 10-year manufacture warranty. They've outright lied to us, the builder, and the flooring manufacturer to deny warranty claims and have contradicted themselves in writing on multiple occasions. DO NOT do business with this company, you will regret it.
Horrible!
Frequently asked questions about Citadel Premium Design
How is Citadel Premium Design rated?
Citadel Premium Design has a 2.7 star rating with 11 reviews.
When is Citadel Premium Design open?
Citadel Premium Design is closed now. It will open on Monday at 7:30 a.m.
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