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Citadel Credit Union
- Finance
- Springfield, PA
About this business
Locally owned for nearly 80 years and proudly serving the community, Citadel is a full-service financial institution offering checking, savings, credit cards, loans, mortgages, investments, insurance and more.
Location details
943 W Sproul Rd, Springfield, PA, 19064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I had the best interaction with Sam Sainto and Katherine in the Autoloan department. They helped me through a pretty horrific situation when purchasing a car from a nearby dealership. I am going in today to officially open a checking account.. I’m so excited!
Citadel demonstrates the absolute worst customer service and banking practices imaginable. (1). I went to a bank branch to withdraw my money. They would not let me withdraw because I didn't CALL THEM IN ADVANCE to tell them I wanted to withdraw. Absolute nonsense. (2) I tried calling for the next time. You're NOT able to speak to the branch. You're only able to speak to a representative who says they cannot contact the branch. (3) I tried closing my account by calling the number provided on the Citadel page that tells you wh... read more
I've been with them for 3 years now and have handled my questions very well.
Sam Sainto was incredibly helpful and compassionate with me. I had someone steal my card information and he ran me through all the ways to keep my information safe, he told me all the next steps and what to expect, and he gave me his business card and told me I could follow up with him at any time if I had any issues getting my money back. He’s the nicest and most thorough employee I’ve met here and I felt very heard and taken care of he even walked me to the atm to check my new card before I left cause he could tell I looke... read more
Frequently asked questions about Citadel Credit Union
How is Citadel Credit Union rated?
Citadel Credit Union has a 3.6 star rating with 56 reviews.
When is Citadel Credit Union open?
Citadel Credit Union is open now. It will close at 5:00 p.m.
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