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Citadel at Westpointe

3.3

About this business

We are now accepting in-person and self-guided tours. Our virtual tours are also available. Please schedule your tour or stop in today!The Citadel at Westpointe offers a combination of comfort, quality, and design. This community is located on Richland Hills Dr. in the 78245 area of San Antonio. The professional leasing staff is ready to show you our community. A wide selection of amenities are waiting for you here. Some of these include: free weights, a state-of-the-art fitness center, and patios. Contact us or stop by toda... read more

Location details

438 Richland Hills Dr, San Antonio, TX, 78251, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.3218 reviews
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Keirra Welch's profile image
Keirra Welch 
on Google
3 weeks ago

I really thought these would be nice apartments but there has been multiple fights with police being called to the complex. Can barely get any sleep with the constant flashing police lights coming through my windows 

Sasha Grant's profile image
Sasha Grant 
on Google
a month ago

I agree with all of the most recent reviews, as I have been living here for over a year and a half in two different units and started having a lot of problems once the new office staff came into the office. Roaches, roaches, roaches! When you speak to the property manager, Michelle, it seems Combative and you’re being spoken to in a condescending way. I leave the office defeated and feeling like none of the issues I went in there for were resolved. I spend more time trying to not be that complaining resident than actually fe... read more

Bianca M's profile image
Bianca M 
on Google
a month ago

Michelle needs to get off her power trip, self entitlement and remember her job is customer service which means you have to act like a decent human being, not a monster on a rampage. She thinks she's a 5 star quality manager. So many other things wrong with this place but Michelle is the worst. Tired of her being rude and talking to you like you're dumb and a waste of her time. I'm not the first nor will I be the last to leave a bad review about her. 

Cc Events's profile image
Cc Events 
on Google
a month ago

THEY ARE HORRIBLE I PROMISE U DO NOTTTT MOVE HERE! look at the reviews they nasty dirty unprofessional inconsiderate & money HUNGRY .. me & 2 other people stayed out here they kept our deposit then they charge for parking, cars got towed keep they hallways dirty Infested with spiders, ants it's a cat shelter & also keep hazards things in the way for weeks elevator never works they need to be remanaged not even under PEM they never have parking they are ridiculous from kayla, michelle & corporate PEM brooke look at they revie... read more

B Herrera's profile image
B Herrera 
on Google
a month ago

Can the owner or corporate please FIRE Michelle already! She's been nothing but rude and doesn't care to help with anything. Her response to any issues is well if you don't like it here then move out. Guess that's why I see so many people moving out. Can't wait until our lease is up so we can move out to. I thought the parking was bad but it has Nothing on Michelle's Attitude. 

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Frequently asked questions about Citadel at Westpointe

How is Citadel at Westpointe rated?

Citadel at Westpointe has a 3.3 star rating with 218 reviews. 

When is Citadel at Westpointe open?

Citadel at Westpointe is closed now. It will open at 10:00 a.m. 

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