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Circle BMW Service
- Automotive
- Eatontown, NJ
About this business
Circle BMW, owned and operated by Tom DeFelice since 1980, is dedicated to excellence in all phases of the BMW ownership experience: sales, service, parts, accessories, lifestyle products and long-term customer support. Serving customers in Central New Jersey, Circle BMW is one of the tri-state area’s leading luxury automotive dealerships. Our award-winning Service Department is among the top in the nation and is proud to employ the largest staff of BMW Master Technicians in New Jersey. Circle BMW is also one of the la... read more
Location details
500 NJ-36, Eatontown, NJ, 07724, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Tim the service manager very rude. He tells me one thing one day and tells me a completely different thing the next day. By far the worst experience i’ve had at any dealership i’ve taken my car for service. On top of that I work valet for this dealership and I am an active reserve military member getting treated like i’m stupid. Everyone behind the service desk is good though they were understanding and helpful.
Excellent customer service in their service department! Class acts all the way
Circle BMW has excellent customer service! Ray is the best client advisor, Ian is terrific very accommodating and so is my BMW genius Adriana! The loaner was fantastic and I really like the dealership! Highly recommend 👌 👍 👏 🙌 I only wish I had gotten a better price on my new tire considering the car was only 3 months old. I was there recently and I have to say that the service people like Ray are excellent and at the excellent but the people that take your car that are contractors in the very beginning that pick it up o... read more
After driving my friend’s (Robert B.) BMW M2 Coupe (VIN: 3MF13DM08R8E55904), I noticed a definite problem with the steering. The handling feels off — the response from the steering wheel is inconsistent and sometimes erratic. Having experience with performance cars, I can confidently say this isn’t typical behavior and presents a legitimate safety concern. The steering wheel also exhibits noticeable vibration, which is unusual and unacceptable for a vehicle of this standard. Despite taking the car to Circle BMW on three sepa... read more
Frequently asked questions about Circle BMW Service
How is Circle BMW Service rated?
Circle BMW Service has a 4.9 star rating with 1,086 reviews.
When is Circle BMW Service open?
Circle BMW Service is closed now. It will open tomorrow at 7:30 a.m.
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